Customer reviews from frigidaire.com
Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Average customer rating
4.4
(431 Reviews)
Rating breakdown 431 reviews
5 Stars
269
4 Stars
102
3 Stars
35
2 Stars
9
1 Star
16
Customer Reviews for Frigidaire - 36 in. Wide 22.6 Cu. Ft. Counter-Depth French Door Refrigerator - Stainless Steel
Customer Rating
3
Solid French Door Fridge
on September 16, 2022
Posted by: Frigidaire French Door
[This review was collected as part of a promotion.] Fridge is a solid French door style. Running noise is a bit louder than expected. Water dispenser started leaking after 3 days and will need to be serviced. Engineering on storage layout could use a little work.
Response from frigidaire.comBy Corletta , Online Outreach Specialist, September 19, 2022
Thanks for sharing your feedback. It’s important to note that your appliance is equipped with a high-efficiency variable speed compressor which may introduce unfamiliar sounds. If service does not resolve your issues, we’re here to help! Feel free to chat with us online or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Corletta
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good fridge, so far so good no problems yet
on September 17, 2022
Posted by: Monte23
[This review was collected as part of a promotion.] It’s a very nice fridge with a good layout. It is a counter depth so it needed to be a very specific size to fit in the cabinet, which it did. So far it’s working really well I just don’t know how long Fridgidaire’s last. Our last fridge was a Kitchen Aid which is a great brand. Our old fridge was side by side doors with the freezer on the left and fridge on the right, too cramped for the fridge. If this lasts as long as that one did (12 years, and still works great) I’ll be happy. But so far so good
Written by a customer while visiting frigidaire.com
Customer Rating
5
on September 19, 2022
Posted by: jvansant
[This review was collected as part of a promotion.] Nice fridge for the price best value we could find.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Frame is bent resulting in no seal for the freezer
on September 23, 2022
Posted by: Ms Lynne
[This review was collected as part of a promotion.] The fridge ws delivered 2 weeks ago. Immediately the freezer door would not shut, and the seal was not tight. The freezer began to look like a snow globe with frost building up on the inside. The repairman said the frame was bent resulting in the door not sealing when shut. Still waiting for a replacement. I am not a happy customer
Response from frigidaire.comBy Bianca, Online Outreach Specialist, September 26, 2022
We regret to learn you are having this experience with your new refrigerator. I was able to locate and review your account and can see you have been in contact with us recently. We appreciate your patience while we work on a resolution for you. -Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice features and interior layout, excellent value
on September 23, 2022
Posted by: Dlflyer87
[This review was collected as part of a promotion.] We bought this replacement refrigerator after our 5 year old LG failed miserably. Due to supply issues and back ordering, we had to buy something that was in stock in a hurry. It has the same dimensions as the one we were replacing, and is counter depth. It’s plenty big for a household of two people. Front panel controls with water and ice work smoothly, exterior finish is sleek. Only negative comment is that the plastic bins inside seem a little lightweight, would be nicer if they were more substantial plastic. Great value for the price!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Impressed
on September 23, 2022
Posted by: Jeremy21
[This review was collected as part of a promotion.] We're very happy with our new Frigidaire refrigerator. Everything is well-labeled for ease of use, there is plenty of storage and we use the ice/water dispensers daily. It looks great and fits our active lifestyle with great amenities.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great new addition to our new kitchen!
on September 26, 2022
Posted by: KC fridge owner
[This review was collected as part of a promotion.] So we recently had our kitchen redone and bought all new appliances. We bought all KitchenAid stuff including this fridge. The first thing I noticed was that my toddler could no longer get into the refrigerator part like our old split open fridge which was a plus! It’s clean, ergonomic and we are very happy with it.
Written by a customer while visiting frigidaire.com
Customer Rating
3
on September 27, 2022
Posted by: brc2
[This review was collected as part of a promotion.] Doesn't make enough ice
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, September 28, 2022
Hello,
Thank you for taking the time to share your feedback. We're sorry to learn your appliance is not making enough ice. We have a great self-help video that can help with your concerns. Please have a look https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/all-about-your-french-door-refrigerator-ice-maker. Please reconnect with us through live chat should you still need assistance. We're available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Thank you for taking the time to share your feedback. We're sorry to learn your appliance is not making enough ice. We have a great self-help video that can help with your concerns. Please have a look https://www.frigidaire.com/Owner-Center/How-to-Videos/Refrigeration/all-about-your-french-door-refrigerator-ice-maker. Please reconnect with us through live chat should you still need assistance. We're available Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com