Customer reviews from Samsung US
Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - White
Average customer rating
1.7
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
2
4 Stars
1
3 Stars
2
2 Stars
4
1 Star
18
9%of customers recommend this product.
(
2 out of
23)
Customer Reviews for Samsung - Refurbished Excellent - Duo Fast Wireless Charger pad - White
Customer Rating
1
charging
on February 6, 2021
Posted by: Vigg
doesn't charge my galaxy watch. it only works with my friend's galaxy active2. pathetic products from samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
it's a slow charger plus a paper weight
on March 1, 2021
Posted by: David
right hand side only charges certain model watches. it will not charge galaxy buds pro shown in the description photo.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed
on March 8, 2021
Posted by: Iryna
from usa
the right side doesn't charge buds, and as i not going to buy smart watch, so right side useless for me.
about left side (big one) - charging my phone takes approximately 30 min more then regular wire charger. so, this wireless charger doesn't make difference for me at all. there is no less wires, as charger need it as well, there us no faster charging, and doesn't save space for me, as it not charging buds, and i need to charge them separately.
disappointed. wouldn't buy it again. will keep it only because it was buyed for credit along with new phone, otherwise would return it back.
do not recommend.
about left side (big one) - charging my phone takes approximately 30 min more then regular wire charger. so, this wireless charger doesn't make difference for me at all. there is no less wires, as charger need it as well, there us no faster charging, and doesn't save space for me, as it not charging buds, and i need to charge them separately.
disappointed. wouldn't buy it again. will keep it only because it was buyed for credit along with new phone, otherwise would return it back.
do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Works for phone, but not watch
on July 9, 2021
Posted by: Ob1jakobi
i have a note 9 and a galaxy watch (model #sm-r800), but the charger only works as advertised for my note 9. i've tried to charge my watch multiple times - on both the phone and watch charging sections - but it won't work. all that happens is the red charging indicator light comes on for a few seconds, my watch screen will show it's charging, and then the red indicator light begins blinking and the charging stops.
the whole reason i got this was so i could charge both devices from a single outlet, but it looks like i'm going to have to send it back to see if the replacement will do the trick (it sounds like it's really hit-or-miss based on the other reviews), but i wish i had read the reviews before purchasing.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
5
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 13, 2021
Hello Ob1jakobi, thank you for reaching out. I can see why this would be so frustrating. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143513731
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143513731
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
hard to align phone
on January 6, 2022
Posted by: Timothy
from St. Louis, MO
i can't tell you how many times i wake up in the morning to an uncharged phone. it seems i have to position it just right. even when the led lights up, and i think it's charging, i find it dead in the morning.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
2
Value
2
Written by a customer while visiting Samsung US
Customer Rating
3
Is this really WIRELESS???
on April 6, 2022
Posted by: Sunny
this device charges my phone, buds, and my galaxy watch just fine but it only charges while plugged into the wall using the usb charger it came with....
i brought this becuase it said wireless!!!! so disappointed!!!!!
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
4
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Charge one device only (and a watch)
on February 15, 2021
Posted by: Gumpton
i wish samsung made it abundantly clear that the second (right) side was only for a samsung watch. it absolutely won't charge the galaxy buds. this seems like an intentional design flaw to sell watches.
allowing the second side to charge any smaller device seems obvious and easy to engineer. instead, you can charge any one device on the left main charger, and only the watch on the right. pragmatic good design was sacrificed for poorly thought out marketing.
unless you have a galaxy watch, butter beware.
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
1
Value
2
Written by a customer while visiting Samsung US
Customer Rating
2
Does not charge Galaxy Buds Pro
on February 24, 2021
Posted by: James
from Saint Paul, MN
the listing was not clear that the right side of this can only charge some specific watches apparently. i bought this to charge my galaxy s21 and galaxy buds pro, but it does not work for that. only the left side is usable. also the texture is too smooth, my other qi charger have some grip to the texture to securely hold your phone. i feel like this is too slippery.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Written by a customer while visiting Samsung US