Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9
(893 Reviews)
Rating breakdown 893 reviews
5 Stars
812
4 Stars
67
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
97 out of
103)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
5
My tab s9ultra has such a beautiful display
on September 7, 2023
Posted by: Lovemytabs9
[This review was collected as part of a promotion.] I love my galaxy tab s9 ultra, I use it for school and love to use the the split screen feature, when doing assignments, it's also great for watching movies the crystal clear display is so awesome for streaming content. I love to play video games on it aswell the apps work seamlessly. I also love that when you download a app it's so fast to download and play.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great large display, but heavy
on November 13, 2023
Posted by: Tom1002
[This review was collected as part of a promotion.] I upgraded from a s7+ to s9 ultra because I wanted a little more in the display area. The s9 ultra accomplishes this with faster speeds.
But wasn't expect a lot more weight. Honestly it's heavy and hard to hold without a case because there's no grip point or rubberized area. The battery seems to drain faster than anticipated.
I love the size, but dislike the weight. Love the speed but wished battery life was better.
But wasn't expect a lot more weight. Honestly it's heavy and hard to hold without a case because there's no grip point or rubberized area. The battery seems to drain faster than anticipated.
I love the size, but dislike the weight. Love the speed but wished battery life was better.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Salutations Tom1002,
Thanks for taking the opportunity to review your Samsung Galaxy Tab S9 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: the Galaxy Tab S9 Ultra weighs 1.62 lbs. When you have some free time out of your busy day, please take a moment to review the articles that I have linked below for you titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you have been experiencing with your battery life. Please do not hesitate to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/tablets/galaxy-tab-s9/#compare
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
Thanks for taking the opportunity to review your Samsung Galaxy Tab S9 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: the Galaxy Tab S9 Ultra weighs 1.62 lbs. When you have some free time out of your busy day, please take a moment to review the articles that I have linked below for you titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you have been experiencing with your battery life. Please do not hesitate to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/tablets/galaxy-tab-s9/#compare
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
Written by a customer while visiting Samsung US
Customer Rating
5
All in one tablet
on February 5, 2024
Posted by: Ritz06
[This review was collected as part of a promotion.] Love that I can use my tablet for work, streaming, games etc. I take notes on the daily, check emails every hour, and stream every chance I get will. I let my nieces take over and watch their shows with great quality picture to keep them entertained.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the processing power
on February 26, 2024
Posted by: JakeJeckel
[This review was collected as part of a promotion.] So far I have had 4 games running at once in pop-up windows and hasn't slowed the tablet down at all. The screen size and resolution makes it perfect for playing multiple idle games at once or having multiple windows open for reading material and taking notes. Even the Ultra with its 14.6" screen is light enough it doesn't cramp your wrist. Excellent tablet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Big, bold, and BETTER
on August 26, 2024
Posted by: Chelle
[This review was collected as part of a promotion.] I have the Samsung galaxy tab 9 ultra and I couldn't be happier. I use it with my galaxy buds pro. I get seamless use across my devices and when using my tablet. I love the 14inch screen and the video clarity during my meetings. While the size is huge the colors are bold. The resolution did not take a hit with a bigger screen. My old Samsung tablet was a 10in and this one is much better when using it. The AI features make it more convenient when I am writing notes. It can summarize and organize all of the text I wrote for me. The voice transcripts have been helpful when recording my lectures as well.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
I love Samsung electronics, and the Tab S9 Ultra is an amazing device. The device is snappy, the Spen is a great tool to take notes, and consuming media on the large screen is great. My only gripe is the reddish tint on the screen. If you are looking dead center at it, it's not very noticeable; however,if you are off center, the red tint overwhelms every color. I have tried to tweak the color in the display settings and it didn't fix the problem. I had a tab S6 and Tab S8+ and neither had the issue. It's a great tablet, but as soon as the S10 is released, I'm trading it to hopefully get a better display.
Response from Samsung USBy R&R Team, September 3, 2024
Thank you for sharing your thoughts on the Tab S9 Ultra, Paul. The S9 Ultra comes with a dynamic AMOLED 2X display with vibrant colors. It's also equipped with our most powerful tablet processor yet. It’s wonderful to hear that you’re enjoying the device’s performance, the S Pen, and the media experience on the large screen. However, we noted your concern about the reddish tint you’ve mentioned, especially when it affects your viewing experience. We provide a 12-month limited warranty for manufacturer defects, and you also have the option to add Samsung Care+ for eligible devices. Since adjusting the display settings didn’t resolve this, we recommend reaching out to us at Samsung Support so that we can look into what further steps can be taken to resolve this. We look forward to your outreach. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
5
My Dream Tablet
on August 14, 2023
Posted by: V3ga2023
[This review was collected as part of a promotion.] We use our tablets for streaming, purchasing needed itme, game playing and ofcourse movies. We really enjoy having a tablet with all the up to date functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great future
on August 22, 2023
Posted by: Winley
from California
Expertise:Beginner
I wanna have more experience of Samsung knowing there have must screen beauty of there technology so I could recommend also of folks and family
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US