[This review was collected as part of a promotion.] This is our third Lenovo. We like the quality and the support we have received. We all just want to be taken care of after the sale.
[This review was collected as part of a promotion.] This computer works great for what I need it for. It has great speed and is fantastic for day to day use.
Great laptop, as I've come to expect from, ThinkBooks. Rugged, compact, big screen, nice touch-pad and good feel to the keyboard. I like the camera that does face recognition for sign in.
This was perfect for my needs! Sturdy, well built, performance level is very good, weight is light enough to carry around. A tad pricey in my opinion. I am overall satisfied. I use it in a business environment.
[This review was collected as part of a promotion.] I love Lenovo all my computers are Lenovo so for business I needed a different laptop so it made sense I would go with Lenovo. I was very disappointed with this one. Mic didn’t work so support got it to work then majority of the programs stopped working, wouldn’t update drivers the the face recognition stopped working. Everything started going down hill and I had to send it back for a refund. This all happened with in the first 3 weeks. Very disappointing.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, September 16, 2024
Thank you for taking time to provide feedback on your experience with our Lenovo product. We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Your feedback helps us constantly improve our customer experiences by knowing what we are doing right and what we can work on. So, we appreciate you sending us this response.