Customer reviews from lenovo.com
Lenovo - ThinkBook 16 G6 IRL in 16" Touch-screen Notebook - i5-with 16GB Memory - 512GB SSD - Gray
Average customer rating
4.7
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
125
4 Stars
16
3 Stars
2
2 Stars
2
1 Star
3
97%of customers recommend this product.
(
111 out of
115)
Customer Reviews for Lenovo - ThinkBook 16 G6 IRL in 16" Touch-screen Notebook - i5-with 16GB Memory - 512GB SSD - Gray
Posted by: Ram Chollamuthu
from Cary NC
Verified Purchase:Yes
[This review was collected as part of a promotion.] The laptop is sleek and good looking. It is much faster than the laptops I’ve previously had. The performance is consistently good and can run all of my apps without a problem. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Profit Planners
from Illinois
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using this machine to remote into the office. Just started using it and it is very responsive with no lag.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Aidris
from Oklahoma, OK
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this laptop last month, so I am still a new owner. This is my first Lenovo laptop. The laptop has a really nice shape and color. The design is very cool. The laptop is not heavy at all (this was important for me when I decided to purchase the laptop). The charger is small and lightweight, with a type-C port. The computer's performance is fast. I think everything looks really good, except that I have two concerns. The first one is related to the WiFi connection. I noticed that the computer needed a long time to connect to the available networks; even the laptop had already been connected to these WiFi networks before. The second concern is about the life of the battery. The battery needs to be charged every 4 hours if I am using the laptop for more than 4 hours. I thought it will last for 6 hours when I bought the laptop.
I would recommend this to a friend!
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 8, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product.
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
For Wi-Fi issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
We apologize for the inconvenience caused. We are sorry to hear that your experience with our Lenovo product has not met your expectations. Customer satisfaction is our top priority, and we are truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be.
Please try utilizing the following link to assist in increasing your battery life:
https://support.lenovo.com/us/en/solutions/ht069687 (Easy Ways to extend Battery Life)
For Wi-Fi issue, we request you to please contact our technical team who should be able to fix your issue as early as possible,
https://support.lenovo.com/us/en/
Please let us know if this helps!
Your Respectfully,
Poornima_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Matt Mitchell
from Kalamazoo, MI
Verified Purchase:Yes
[This review was collected as part of a promotion.] These laptops are packed with features and the new design is very clean. The touch screen is clear and responsive, the new DDR5 is blazing fast and they have enough storage for anything you need.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com