Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(781 Reviews)
Rating breakdown 781 reviews
5 Stars
482
4 Stars
136
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
413 out of
511)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Posted by: Roger 1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wish I would have bought the more expensive shaver. This one doesn't cut as close as my older more expensive Philips shaver. I've used this new shaver about 9 days and it doesn't get any better. Sorry just giving my honest feed back
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, October 30, 2025
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X (Twitter) @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Deromo
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have always purchased Philips Norelco shavers and have always gotten a nice close shave with them. My older one was wearing out so I purchased a new one.
Written by a customer while visiting philips.com
Posted by: Bill1234
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have never been a fan of electric or cordless shavers until now this is the best I have ever tried shaves almost as close as blades and so much faster, had to give up my old 5 blade razor when I started chemo but I won't be going back love my new Philips shaver
Written by a customer while visiting philips.com
Customer Rating
3
Shave time after full charge is half of time
on November 3, 2025
Posted by: no 1 king
Verified Purchase:Yes
[This review was collected as part of a promotion.] The 60 minute of shave time is not real maybe 28 to 32 minutes,that is facts,I hate to say as a shareholder.
Written by a customer while visiting philips.com
Posted by: cncron
Verified Purchase:Yes
[This review was collected as part of a promotion.] Taking time to get used to how ir works so far so good!
Written by a customer while visiting philips.com
Posted by: Dr. M
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting philips.com
Posted by: Golfer$$
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shaver is excellent, pop up trimmer barely functional
Written by a customer while visiting philips.com
Posted by: Germie
Gender:Male
Verified Purchase:Yes
I like the fact that it can be cleaned under running water, making it much easier for a paralyzed person to maintain in good condition .
I would recommend this to a friend!
Written by a customer while visiting philips.com