Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(781 Reviews)
Rating breakdown 781 reviews
5 Stars
482
4 Stars
136
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
413 out of
511)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Customer Rating
2
Things I don't like
on July 9, 2021
Posted by: Patriot45
Gender:Male
Razor does not glide across skin. It seems to drag. I don't like to rinse it out with water every time I shave.
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care , July 12, 2021
Hi there,
Thank you for sharing your feedback with us here, it's very valuable and we will certainly take it on board. In case you haven't, we would recommend taking a look at this page on how to get the most out of your shaver: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. We hope this makes your experience a little bit better.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us here, it's very valuable and we will certainly take it on board. In case you haven't, we would recommend taking a look at this page on how to get the most out of your shaver: https://www.usa.philips.com/c-f/XC000004492/how-do-i-get-the-best-results-with-my-philips-shaver. We hope this makes your experience a little bit better.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
An excellent replacement for my old Norelco
on July 13, 2021
Posted by: Violet's papa
Gender:Male
Although the start/stop button is placed lower on the handle than my previous shaver which took a week or two to retrain my thumb muscle memory, the shaver works spectacularly. I like the relative quietness of the shaver when it's in the sideburn area. Shave is fast and thorough.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Second one of this model
on August 11, 2021
Posted by: Cisco007
Gender:Male
Would have rated as excellent however the closure apparatus on the first one I bought less than a year ago broke today when I closed the lid. Unfortunately for me I did not register the product when I purchased it nor did I keep the receipt. I have always been a Philips user.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Woody48
Gender:Male
Verified Purchase:Yes
Great shaver, wish I would have retired my 20 year old Phillips shaver earlier!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
Blades got very dull within a month of use.
on September 19, 2021
Posted by: herpops
Gender:Male
[This review was collected as part of a promotion.] Had to change out the blades after about a months use, I can't get much more then about six weeks at the most out of the shaver blades.
I would recommend this to a friend!
Response from philips.comBy Consumer care, September 20, 2021
Hi there,
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We are sorry to hear about the inconvenience with your Norelco Shaver. We would like to take a closer look for you. Please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further. Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This Best Shaver I've Owned
on September 22, 2021
Posted by: D Allen
Gender:Male
[This review was collected as part of a promotion.] I bought this Norelco shaver about a month ago, after reading a high percentage of positive reviews. This shaver is faster, quieter, and closer than any shaver I've owned. I also shave the top of my head between hair cuts to stay clean shaven. Definitely recommend purchasing this Norelco shaver.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
2
quit working
on October 6, 2021
Posted by: bu1832
Gender:Male
after using this less than a month it will not close properly after cleaning it
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, October 7, 2021
Hello,
Thank you for taking time and leaving the review. We would like to take a better look at this issue. We would really appreciate if you'll get in touch with us via one of our social media channels.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Thank you for taking time and leaving the review. We would like to take a better look at this issue. We would really appreciate if you'll get in touch with us via one of our social media channels.
We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Hiker64
Gender:Male
Verified Purchase:Yes
I have used the Phillips 3000 shaver - model S3332 for 1 month. Although it is a wet/dry shaver, I only use it in dry mode. I like the fast 1-hour charge capability (much faster than my older Philips model). This shaver does provide a better shave than my older shaver. I get 2 weeks of shaving per charge (longer than my older shaver). Philips provides a stand for charging, but I have not used it (I'm leery of of it being knocked over and accidently damaging the shaver)
Written by a customer while visiting philips.com