Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
486
4 Stars
137
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
416 out of
514)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Posted by: Anonymous
Verified Purchase:Yes
[This review was collected as part of a promotion.] Runs very slow battery shows full charge is the way this runs
Response from philips.comBy Maria Gabrielyan, Philips consumer care, January 19, 2025
Hello,
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. This is certainly not the experience we wanted you to have with our product. We want to fix this for you. Here are some steps you can take to help keep your shaver at its best maintenance. First, rinse the shaving unit with lukewarm water to remove any hair build-up. This will prevent the blades from getting clogged with hair, which can slow things down. Next, make sure there's no gel or foam residue on the blades. After cleaning, let it air dry to avoid damaging the blades.
If this doesn't improve your experience with the shaver, please get in touch via social media. We're available on Facebook (@Philips) and X (@PhilipsCare). Don't worry if you don't use social media, you can also reach out to us via the contact page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Make up your Mind!
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used a Norelco shaver for over 20 years. I recently treated myself to a new 3900 S3341/92 Wet & Dry. What a tremendous positive difference! I have not had a closer shave in years. I attribute it to the "floating head," which guides along the contours of one's face.
Written by a customer while visiting philips.com
Posted by: Bucky badger
Verified Purchase:Yes
[This review was collected as part of a promotion.] Really close shave while first use, gradually not as good as blades seemed to dull a bit
Written by a customer while visiting philips.com
Posted by: Littleruler
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Provides a smooth, close shave that does not irritate my skin.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Long battery life. Lots of shaves between charging
on January 23, 2025
Posted by: Mule2
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the price of this razor it can’t be beat
Not as close a shave but satisfactory
Not as close a shave but satisfactory
Written by a customer while visiting philips.com
Customer Rating
5
easy to handle and it stays powered up for days.
on January 23, 2025
Posted by: Greasy
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used electric shavers for years, but this is the best one I have ever owned and used. I have a heavy beard and am very prone to the 5-o'clock shadow, but this razor eliminates that situation. I can actually stay smooth shaven for 48 hours. Thanks for making a great shaver.
Written by a customer while visiting philips.com
Posted by: RCO1
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works well, easy to maintain. Replaces a similar one that lasted for many years.
Written by a customer while visiting philips.com
Posted by: Boxguru
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shave is not as close as a blade, but the trade off is the simple use, no shaving cream.half as good as
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, January 28, 2025
Hi,
Thank you for sharing your feedback with us. We regret to hear that our shaver did not meet your expectations.
We’d like to try our best to improve your experience. Please get in touch via social media. We’re available on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips) and X (https://twitter.com/PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to speak with you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We regret to hear that our shaver did not meet your expectations.
We’d like to try our best to improve your experience. Please get in touch via social media. We’re available on Facebook (https://www.facebook.com/Philips), Instagram (https://www.instagram.com/Philips) and X (https://twitter.com/PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via the contact page: (https://www.usa.philips.com/c-w/support-home/support-contact-page).
Hope to speak with you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com