Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
486
4 Stars
139
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
417 out of
516)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Posted by: Old man 44
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charges fast cleans well cover fits nicely nice bag
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Yodamaned
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Product is good and reasonably priced. Does a pretty good job shaving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Terrific shaver. So quiet when operating too.
on September 20, 2024
Posted by: NoDak
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’m very pleased with this shaver. I’ve owned Phillips Norelco shavers for 40 plus years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DinoInAz
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great replacement for my old (20+ years-old) Norelco shaver which was no longer keeping a charge and was starting to make noises that it shouldn't.
Written by a customer while visiting philips.com
Customer Rating
5
Shaver 3600 S3243/91 Wet & Dry Electric Shaver
on October 2, 2024
Posted by: Wicked1x1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best shaver. I have always used this brand. Would not use any other.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gramps82
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shave isn’t close enough for me. I have to shave more frequently than with a blade
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Former blade Razor user
Verified Purchase:Yes
[This review was collected as part of a promotion.] Haven’t used an electric razor in 40 years, but this one is better than anything I used then. Like that you can use it wet or dry. Would buy it again.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
I’m am kind of disappointed in the electric razor
on October 30, 2024
Posted by: SM77
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have tried all the keys to getting a close shave with the electric shaver and have been disappointed. Wish I had a better report.
No, I would not recommend this to a friend.
Response from philips.comBy Tauseef, Philips Consumer Care, November 1, 2024
Hi there,
Thank you for writing your review. We are sorry to hear that you are not getting a close shave using Philips Norelco Shaver 3900.
We recommend you follow the steps in the order listed. Keeping your blades clean and replacing them when required is the number one to make sure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month. The heads of your electric shaver are made up of two parts: the blade for cutting hairs, and the cap to protect your skin. The cap is made of the thinnest possible metal to make sure the blade is cutting as close to your skin as possible while minimizing the risk of nicks or cuts. Using the right technique is key to making sure you’re getting the best results from your Philips shaver. Hairs do not always grow in a uniform direction and, for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If these tips do not help or if you need further assistance, please reach out to us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care.
Thank you for writing your review. We are sorry to hear that you are not getting a close shave using Philips Norelco Shaver 3900.
We recommend you follow the steps in the order listed. Keeping your blades clean and replacing them when required is the number one to make sure you get a close shave. We recommend giving your shaver a quick clean after each shave and a more thorough cleaning each month. The heads of your electric shaver are made up of two parts: the blade for cutting hairs, and the cap to protect your skin. The cap is made of the thinnest possible metal to make sure the blade is cutting as close to your skin as possible while minimizing the risk of nicks or cuts. Using the right technique is key to making sure you’re getting the best results from your Philips shaver. Hairs do not always grow in a uniform direction and, for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
If these tips do not help or if you need further assistance, please reach out to us via social media. We’re available on Facebook (@Philips) and X (@PhilipsCare). Don’t worry, if you don’t use social media, you can also reach out to us via our contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care.
Written by a customer while visiting philips.com