Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(786 Reviews)
Rating breakdown 786 reviews
5 Stars
486
4 Stars
137
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
416 out of
514)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Posted by: NH21
Gender:Male
Verified Purchase:Yes
I replaced my previous Philips shaver with a new Philips 3000 shaver because I was very happy with my previous one. The only problem with the new shaver is that it interferes with my radio receiver causing static noise on the radio. My previous shaver never did that.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , September 15, 2021
Hi there,
Thank you for writing to us and bringing this to our attention. We are glad to hear you using our shavers for the past years. It means a lot to us. Regarding the interference on your radio by your new shaver, it is something that indeed might happen. However, nothing to worry too much about as it is for a very short period. There are alternative filters that can be used to eliminate this interference, but it is unnecessary, unless your device is operated for a long time, causing bad interference sound. We appreciate your comments and if you have any questions about your device, feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Thank you for writing to us and bringing this to our attention. We are glad to hear you using our shavers for the past years. It means a lot to us. Regarding the interference on your radio by your new shaver, it is something that indeed might happen. However, nothing to worry too much about as it is for a very short period. There are alternative filters that can be used to eliminate this interference, but it is unnecessary, unless your device is operated for a long time, causing bad interference sound. We appreciate your comments and if you have any questions about your device, feel free to get in touch via social media. We’re available 24/7 on Facebook (http://www.facebook.com/Philips ) and Twitter (https://twitter.com/philipscare). Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Written by a customer while visiting philips.com
Posted by: Willywonka55
Gender:Male
Verified Purchase:Yes
Wet dry Shaver Previous product satisfactory and longevity
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
NOT BAD!!
on September 17, 2021
Posted by: Riot1967
Gender:Male
[This review was collected as part of a promotion.] My 1st electric shaver not bad when you're rushing @ times I still need a razor after the shaver
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care , September 21, 2021
Hi there,
Thanks for leaving your feedback. We're sorry to hear that you need to use a razor after using your Norelco shaver. We have some useful tips that can improve your experience, at this link: https://philips.to/3Cy46pS . We are sure that will make the difference!
Should you need further assistance, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thanks for leaving your feedback. We're sorry to hear that you need to use a razor after using your Norelco shaver. We have some useful tips that can improve your experience, at this link: https://philips.to/3Cy46pS . We are sure that will make the difference!
Should you need further assistance, or if you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Dedua
Gender:Male
Verified Purchase:Yes
My Phillip shaver is a very poor not having any power and when I shave down not work good
Response from philips.comBy Philips Consumer Care , September 21, 2021
Hi Dedua,
Thank you for sharing your experience. We're not happy to read that your Wet and Dry shaver is not giving you the best results. There might be various ways to improve its performance, such as re-assemble its components following your user manual, and deep-clean it. This and other helpful tips are included at this webpage: https://bit.ly/3hUgo3P . We suggest you to go throught the instructions, and get back to us if you're not completely satisfied yet.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Thank you for sharing your experience. We're not happy to read that your Wet and Dry shaver is not giving you the best results. There might be various ways to improve its performance, such as re-assemble its components following your user manual, and deep-clean it. This and other helpful tips are included at this webpage: https://bit.ly/3hUgo3P . We suggest you to go throught the instructions, and get back to us if you're not completely satisfied yet.
If you have any further questions, please feel free to get in touch via social media. We’re available 24/7 on Facebook and Twitter. Alternatively, you can reach out to us via the contact page on our website. One of our colleagues will then try their best to help you further.
Hope to speak to you soon!
Kind regards,
Written by a customer while visiting philips.com
Posted by: Mcivor
Gender:Male
Verified Purchase:Yes
Had a Philips for the last 10 years. Finally time to replace the heads... kids convinced me to get a new one instead! Ten more years here I come!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Coco 70
Gender:Male
Verified Purchase:Yes
Leaves the skin so smooth after applying shaving gel. I’m very please.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great battery life.
on September 22, 2021
Posted by: d117
Gender:Male
[This review was collected as part of a promotion.] It does what I purchased it for.
Bought a second unit, left the first one in a hotel.
Bought a second unit, left the first one in a hotel.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Viking7
Gender:Male
Verified Purchase:Yes
I love my new razor! It cuts clean and the battery lasts a long time. I like the pop up sideburn trimmer on it too.
I would recommend this to a friend!
Written by a customer while visiting philips.com