Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
486
4 Stars
136
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
415 out of
513)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Customer Rating
5
Easy to use and to remove blades for cleaning.
on October 5, 2025
Posted by: JimShave
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very user friendly shaver, easy to use and clean. I replaced my Series 6000 which was very difficult to clean and deal with blade removal. The 3600 blades remove easily with one turn of the blade lock for all three blades. The 6000 had individual blade locks that were impossible to use. The 6000 cleaning tub does not work at all.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
This is the best but, we use plug in the wall.
on October 20, 2025
Posted by: Wild & Crazy Kat
I purchased a replacement razor, same model, except I was not aware it did not have a regular plug in the wall outlet. My husband, a senior with low vision is used to the shaver but would like a plug used in the wall power source.
I would recommend this to a friend!
Response from philips.comBy Alexandros, Global 247, October 21, 2025
Hello there.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Thank you for your feedback and for choosing Philips for your replacement razor. We’re sorry to hear about the inconvenience with the power source, especially for your husband who is familiar with the previous model. It's important to us that our products are accessible and easy to use for everyone.
If you have any questions about adapters or compatible accessories to use with the new model, we’d be happy to assist you. Please consider reaching out to us on social media via Facebook/Instagram (@Philips) or X (@PhilipsCare), or you can contact us through our support page: https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you for being a valued customer, and we look forward to helping you find a solution.
Philips Consumer Care.
Written by a customer while visiting philips.com
Posted by: Woodturner
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I wanted a razor that would not pull out my whiskers and was easy to use. It does not have a host of parts to clip on and off and does everything I need it to do.
Written by a customer while visiting philips.com
Customer Rating
4
works as well as my old one that needs a battery.
on October 17, 2020
Posted by: nohelp
used a model 955 and was satisfied with it's performance.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
good shaver
on December 11, 2020
Posted by: luckyone 1
Gender:Male
i have had lot shaver . this one very good . cut nice
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Purchased on line, no receipt to register with.
on December 27, 2020
Posted by: Retired Golfer
Gender:Male
Phillips Razors have served me well. I usually get a new one every year.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Good shave, smooth to the skin.
on December 30, 2020
Posted by: Poppa94
Gender:Male
The Philips shavers have always given me excellent smooth shaves.
I would recommend this to a friend!
Response from philips.comBy Philips Consumer Care, January 7, 2021
Hi there,
Thank you for sharing your experience here. We're glad to hear our shavers were always up to par for you! If you ever have any questions, feel free to reach out to our social media team at either Facebook or Twitter (@philipsCare). Our colleagues will be happy to help. Take care!
Thank you for sharing your experience here. We're glad to hear our shavers were always up to par for you! If you ever have any questions, feel free to reach out to our social media team at either Facebook or Twitter (@philipsCare). Our colleagues will be happy to help. Take care!
Written by a customer while visiting philips.com
Customer Rating
4
Exceptional Shaves
on January 25, 2021
Posted by: RonSt
Gender:Male
I have used Philips & Philips-Norelco shavers for decades and this model is giving me closer, more comfortable shaves than previous models.
I would recommend this to a friend!
Written by a customer while visiting philips.com