Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(785 Reviews)
Rating breakdown 785 reviews
5 Stars
486
4 Stars
136
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
415 out of
513)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Customer Rating
5
The Best Electric Razor In The Game
on January 28, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] I used to have a problem with ingrown hairs when I used safety and electric razors. The only thing that provided some relief was the depilatory creams from Magic and Royal Crown. These creams were effective, but I hated the smell, and they caused that portion of my face to become darker in shade. I went to see a dermatologist, and he told me to stop using the creams and get an electric razor. I asked him which one was the best, and he said that it didn't matter which one. So I tried many different brands. Remington had a razor that specifically targeted those with ingrown hairs, and I used it for a few years until they discontinued making it. I thought it was effective, but I still occasionally had a few ingrown hairs. I then found this Norelco razor. It is specifically designed for ingrown hairs. I've been using it for years, and have found that it is more effective than any previous razor I've used. I always use it when my face is dry, never wet. I don't use a pre-shave lotion. I usually wash my face afterwards with warm water, rinse it with cold water, and apply a mild astringent like witch hazel. I no longer have an ingrown hair problem and my face is now even-toned. Every six months, I make sure I order replacement blades so my blades are always sharp.
Written by a customer while visiting influenster.com
Posted by: Travel hound
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have been using Philips shavers for decades now and really like my new model 3600. It was affordable and had the bell and whistles that I wanted. I especially like that it can be charged using a small lightweight USB cable. Overall, the weight is low and it is easy to travel with. The battery life is outstanding as I charged it and have not had to recharge it after 1.5 months of use. That is approximately 45 shaves. It is easy to clean and the case is nice to have.
My only request is that for the next revision, Philips would make the on off switch lock. I have a beard trimmer that you hold the button down for 5 seconds and it locks the power button.
Once again, I am pleased with my purchase.
My only request is that for the next revision, Philips would make the on off switch lock. I have a beard trimmer that you hold the button down for 5 seconds and it locks the power button.
Once again, I am pleased with my purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This shaver gives a very close and thorough shave
on April 20, 2024
Posted by: Boldwyn
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its small and compact and I intend to buy another one for my second home
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Schles
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Can handle a couple pf days growth easily . Tossed my Braun shaver in the trash because it could not handle a beard that was thick.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: sherminator
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Charged it up and after 40 shaves it is still on the original charge! I do have a beard but I still shave my neck. But 40 shaves without recharging is phenominal!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Works well only once; no charger included!
on December 29, 2024
Posted by: Smokey13
Gender:Male
How are you supposed to keep using this razor after the first battery charge is gone? No charger included with it.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, January 9, 2025
Hi,
Thank you for sharing your feedback. We are sorry to hear about the inconvenience regarding the lack of a charger.
The Philips 3000 Series Wet & Dry Electric Shaver includes a USB charging cable but does not come with a USB adapter. You can use any compatible USB adapter you may already have. For more information, please visit our site: https://www.philips.com.ca/events/privatedining/charges.
If you have any additional questions or need further assistance, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). If you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Thank you for sharing your feedback. We are sorry to hear about the inconvenience regarding the lack of a charger.
The Philips 3000 Series Wet & Dry Electric Shaver includes a USB charging cable but does not come with a USB adapter. You can use any compatible USB adapter you may already have. For more information, please visit our site: https://www.philips.com.ca/events/privatedining/charges.
If you have any additional questions or need further assistance, please get in touch via Social Media. We're available on Facebook (@Philips) and X (@PhilipsCare). If you don't use Social Media, you can also reach out to us via the contact page: https://www.philips.ca/c-w/support-home/support-contact-page.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Pumkin
Verified Purchase:Yes
[This review was collected as part of a promotion.] It doesn't save that close. it feels like I didn't shave for a day after shaving.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 11, 2025
Hey, Thank you for sharing your feedback with us. We’re truly sorry to hear that our product has not met your expectations. We’d like to understand what's causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If you prefer, you can also contact us through the Philips support page. Looking forward to assisting you further. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
It’s quiet and gives me a pretty close shave.
on September 23, 2025
Posted by: SidWinks
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is my 2nd Philips shaver . It does a good job .
Written by a customer while visiting philips.com