Customer reviews from philips.com
Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Average customer rating
4.3
(782 Reviews)
Rating breakdown 782 reviews
5 Stars
483
4 Stars
136
3 Stars
80
2 Stars
43
1 Star
40
81%of customers recommend this product.
(
413 out of
511)
Customer Reviews for Philips - Norelco Shaver 3800 Rechargeable Wet & Dry Shaver with Pop-up Trimmer - S3311/85 - Black
Posted by: Dshrek
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shaver does not cut close at all. I’ve tried both wet and dry applications and it just doesn’t seem to cut close the charger. Doesn’t seem to have enough power to cut well constantly needs recharging. I have a light beard and this is extremely disappointing. I used to have a Norelco that I plugged into the wall, and it was much better and did a much better job not everything driven by batteries performs well
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Customer Rating
5
Travel & Comparison Challenge: Face AND Head
on October 10, 2024
Posted by: GDS337
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] After “practicing” for several weeks, packed my Norelco 3600 for a3-week vacation cruise and travels…
(MORE COMPACT THAN MY 5-HEAD ROTARY HEAD SHAVER)
(MORE COMPACT THAN MY 5-HEAD ROTARY HEAD SHAVER)
For over three weeks, used it on my beard AS WELL AS MY (BALD) HEAD and was very impressed with overall results…
My 3600 is much quieter handling both face, neck and head snd I can actually HEAR the blades cutting the whiskers and stubble(!) Once I can’t hear the cutting, I know I’m done.
Using it for both head and beard, worked JUST AS WELL as my 5-cutter head razor and much quieter!
Using it for both head and beard, worked JUST AS WELL as my 5-cutter head razor and much quieter!
Actually ran a test with both of them with one razor on left side and other razor on right side…Norelco 3600 just a little better than the head razor, but (understandably) took a little longer.
VERY satisfied with results!!! IMPRESSIVE!!
VERY satisfied with results!!! IMPRESSIVE!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Mots
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I’ve been happy with my new razor. It cuts close and does not cause any rash. The motor sounds different, but so far it works very well.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is exactly what I expected and works well!!!
on October 19, 2024
Posted by: Ruoc
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I rely on this brand for quality and it has not disappointed
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Cobb
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Gave it a chance, it would not give me a close shave! Sticking with the razor.
No, I would not recommend this to a friend.
Response from philips.comBy Farheen Sayed, Philips Consumer Care, December 13, 2024
Hi Cobb,
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not getting the close shave.
Please note that using the right technique is key to making sure you’re getting the best results from your shaver. Hairs do not always grow in a uniform direction, and for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Thanks for sharing your review regarding the Philips Shaver. We are sorry to hear that you are not getting the close shave.
Please note that using the right technique is key to making sure you’re getting the best results from your shaver. Hairs do not always grow in a uniform direction, and for that reason, we recommend moving your shaver in circles while applying light pressure. This allows the blades to cut hairs growing in all different directions. Additionally, if you haven’t shaved for three days or longer, pre-trim the longer hairs with a beard trimmer to ensure a better result when using your Philips electric shaver.
We hope this will improve your experience. If the issue still persists, please get in touch via social media. We’re available on Facebook (@Philips) and X. Don’t worry; if you don’t use social media, you can also reach out to us via the contact page: www.Philips.com/contact.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Mr RGp
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Needed to come with stand and not as close shave as my old one
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: Hill03
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love that this product can be used wet or dry. My husband is disappointed because it is not a clean cut. We purchased this about a month ago and it seen like the blades have been dull from the start. Also, we are having a hard time locating a new head for a closer shave. Definitely need this product to work for him due to age.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Gianniamore
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Very smooth, floating heads plus you can use it in the shower.
I would recommend this to a friend!
Written by a customer while visiting philips.com