Customer reviews from aosom.com
Outsunny - x 12' Hardtop Gazebo Canopy with Polycarbonate Roof, Aluminum Frame - Dark Grey/Charcoal grey
Average customer rating
4.9
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
19
4 Stars
3
3 Stars
0
2 Stars
0
1 Star
0
Customer Reviews for Outsunny - x 12' Hardtop Gazebo Canopy with Polycarbonate Roof, Aluminum Frame - Dark Grey/Charcoal grey
Customer Rating
5
Gazebo
on April 5, 2021
Posted by: Anonymous
This gazebo is our 50th anniversary gift to ourselves since we can't travel because of Covid. It is everything we hoped it would be. The service from Aosom was fast and accurate. The only problem we had was one of the pages of instructions was missing and we had to ask a couple of engineers to help us figure out how it was supposed to go up. I will buy from Aosom again.
Written by a customer while visiting aosom.com
Customer Rating
5
It's sturdy once put together
on April 2, 2021
Posted by: Anonymous
It went together quite well. It's sturdy once put together. Instructions were good. It is really good quality. Took two people about 3 1/2 hrs. to assemble.
Written by a customer while visiting aosom.com
Customer Rating
5
Soooo happy
on April 2, 2021
Posted by: ShelseaBea
Sale rep was amazing! Reply to all our question asap. Also recieved the product way before the due date. Happy
Written by a customer while visiting aosom.com
Customer Rating
5
Aurora
on March 16, 2021
Posted by: Anonymous
Very happy with quality of product. Customer service was excellent. Overall experience was very positive
Written by a customer while visiting aosom.com
Customer Rating
5
Outsunny Review
on March 8, 2021
Posted by: Anonymous
1. Quality of all parts were very good.
2. Delivery was on time
3. Lack of detail (which is not Aosom's fault) in the accompanying ﾡﾰInstallation Manual made portions of erecting gazebo difficult. They could spring for a couple of more pages and show larger and more detailed instructions, particularly in the ﾡﾰroofﾡﾱ part. You need a magnifying glass (I'm old!) to see what little details there are.
4. Always, always point out that the gazebo must be erected on a perfectly level base, else you'll have a difficult time installing the roof panels.
5. Still would recommend it as a good purchase
2. Delivery was on time
3. Lack of detail (which is not Aosom's fault) in the accompanying ﾡﾰInstallation Manual made portions of erecting gazebo difficult. They could spring for a couple of more pages and show larger and more detailed instructions, particularly in the ﾡﾰroofﾡﾱ part. You need a magnifying glass (I'm old!) to see what little details there are.
4. Always, always point out that the gazebo must be erected on a perfectly level base, else you'll have a difficult time installing the roof panels.
5. Still would recommend it as a good purchase
Written by a customer while visiting aosom.com
Customer Rating
5
Outsunny Review
on March 8, 2021
Posted by: Anonymous
1. Quality of all parts were very good.
2. Delivery was on time
3. Lack of detail (which is not Aosom??s fault) in the accompanying ??Installation Manual made portions of erecting gazebo difficult. They could spring for a couple of more pages and show larger and more detailed instructions, particularly in the ??roof?? part. You need a magnifying glass (I??m old!) to see what little details there are.
4. Always, always point out that the gazebo must be erected on a perfectly level base, else you'll have a difficult time installing the roof panels.
5. Still would recommend it as a good purchase
2. Delivery was on time
3. Lack of detail (which is not Aosom??s fault) in the accompanying ??Installation Manual made portions of erecting gazebo difficult. They could spring for a couple of more pages and show larger and more detailed instructions, particularly in the ??roof?? part. You need a magnifying glass (I??m old!) to see what little details there are.
4. Always, always point out that the gazebo must be erected on a perfectly level base, else you'll have a difficult time installing the roof panels.
5. Still would recommend it as a good purchase
Written by a customer while visiting aosom.com