Customer reviews from Samsung US
Samsung - Slim Fit Wall Mount - Black
Average customer rating
4.1
(27 Reviews)
56%of customers recommend this product.
(
5 out of
9)
Customer Reviews for Samsung - Slim Fit Wall Mount - Black
Customer Rating
4
Easy to install. Nice and flush.
on July 31, 2024
Posted by: Amboy80
[This review was collected as part of a promotion.] Great product. I hope I win. My TV looks great. Thanks
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Do NOT Buy
on July 19, 2024
Posted by: Patricio
from Miami
Do NOT buy!
I was recommended to buy this wall mount buy Samsung when I was buying my TV with them, but it is the wrong fit! Not only they recommended it for the TV I as buying from then, but it does not say anywhere it would fit my TV....
Then the return process was very very complicated, and I am not even sure they will give me a refund...
I was recommended to buy this wall mount buy Samsung when I was buying my TV with them, but it is the wrong fit! Not only they recommended it for the TV I as buying from then, but it does not say anywhere it would fit my TV....
Then the return process was very very complicated, and I am not even sure they will give me a refund...
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, July 19, 2024
Patricio,
I'm sorry to hear the Slim Fit Wall Mount was not compatible with your TV. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
I'm sorry to hear the Slim Fit Wall Mount was not compatible with your TV. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on July 6, 2024
Posted by: kayshop
[This review was collected as part of a promotion.] Nothing to fear when your TV is hanging, it support to hold is soo great and firm when fix
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great mount but needs improvement.
on May 27, 2024
Posted by: smjlosgatos
I actually bought this mount more than a year ago and it did not work where I had the TV installed. ( custom made enclosure). Yesterday I moved the TV to a regular wall. The mount works like a charm. There is so little space between the wall and the TV I can't get my finger between them. The TV looks like a window. I ran my cables through the wall. The mount can be as close as 7.5 mm (.35 inch). It is a superior look.
My biggest complaint is that the wall mounted wings are not long enough to catch two studs. So two mounting screws will be anchored in a stud but two will be anchored in drywall. A point of weakness.
Second complaint is that you have to be very precise in your placement of the two wings. 1/4 inch too far apart and the brackets will not mount onto the TV. The paper templates provided for mounting were next to useless. This is a measure three times, drill once product.
Aside from that I love it.
My biggest complaint is that the wall mounted wings are not long enough to catch two studs. So two mounting screws will be anchored in a stud but two will be anchored in drywall. A point of weakness.
Second complaint is that you have to be very precise in your placement of the two wings. 1/4 inch too far apart and the brackets will not mount onto the TV. The paper templates provided for mounting were next to useless. This is a measure three times, drill once product.
Aside from that I love it.
Written by a customer while visiting Samsung US
Customer Rating
5
Easy penny and simple
on March 16, 2024
Posted by: Dasher
[This review was collected as part of a promotion.] Title saya it all, thanks for making my life that much more simple!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does the job intended. Works very well
on March 13, 2024
Posted by: Ratkiller
[This review was collected as part of a promotion.] This is the most use I got out of any product like it. It is functional and easy to use. I will purchase again.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
MASSIVE flaw in size
on December 6, 2023
Posted by: Mike
from California
The standard spacing for studs is 16 inches. The brackets are only 12. This means that there is a chance that where you want to hang your TV, there might not be a stud to attach it too, which is a giant oversight. I can no longer mount my TV in the center of my wall due to this.
Some poor soul is going to attach this to a single stud, and watch his TV crash to the floor to this design flaw. I hope no one gets hurt
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Specialist, December 7, 2023
Mike,
Thank you for your review, and we're sorry to hear the Slim Fit Wall Mount did not fit your needs. Your feedback is appreciated and will be shared with our design team.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for your review, and we're sorry to hear the Slim Fit Wall Mount did not fit your needs. Your feedback is appreciated and will be shared with our design team.
Should you need further assistance or have questions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been so great!
on October 14, 2023
Posted by: SamsungLove
[This review was collected as part of a promotion.] This product has been great and fits perfectly in my room. It is versatile and allows me to change things up when necessary. It is easy to install and works perfectly with my TV. I will be replacing all of my wall mounts with this product.
Value
5
Written by a customer while visiting Samsung US