Customer reviews from lenovo.com
Lenovo - 100 Mono USB Headset - Mono - USB Type A - Wired - 32 Ohm - 20 Hz to 20 kHz - Over-the-head - Monaural - Black
Average customer rating
4.4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
8
4 Stars
3
3 Stars
1
2 Stars
1
1 Star
0
91%of customers recommend this product.
(
10 out of
11)
Customer Reviews for Lenovo - 100 Mono USB Headset - Mono - USB Type A - Wired - 32 Ohm - 20 Hz to 20 kHz - Over-the-head - Monaural - Black
Posted by: DRRD
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good quality and excellent value for hands free phone calls.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Sutts00
from Sudbury
Verified Purchase:Yes
[This review was collected as part of a promotion.] Simple and comfortable. Easy to use right out of the box.
Written by a customer while visiting lenovo.com
Posted by: Rima Peters
from Sudbury, Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Good Quality, one side speaker is comfortable. Has cushion.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: ZS42
from Toronto, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] Effective communication tool - a must have for use in a work from home or office setting as it allows you to both communicate online and also pay attention to sounds around you
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from St-Jean-sur-Richelieu, QC
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm a little disappointed with the price/quality ratio. Easy to use, but I find the sound quality to be poor, and people don't hear me as clearly. Sounds like I'm inside a tin can. I bought this headset as a replacement for another comparable brand, and I prefer the sound in the others.
Response from lenovo.comBy Thomas, Lenovo, September 20, 2025
Hello Godin, Thank you for sharing your feedback on the Lenovo 100 Mono USB Headset. We're sorry to hear that the sound quality and microphone performance of the headset didn’t meet your expectations. Here are a few troubleshooting steps that might help resolve the issue. 1. Adjust Playback Sample Rate. Press Windows Key + S and search for Sound Settings. Open Sound Control Panel. Right-click on Lenovo USB Headset, then click Properties. Go to the Advanced tab. Under Default Format, select: 2 Channel, 24 bit, 48000 Hz (Studio Quality). Click Apply and OK. 2. Update Audio Drivers
Go to Device Manager → Sound, video and game controllers. Right-click your headset and select Update driver. Choose Search automatically for updated driver software. 3. Disable Audio Enhancements
In the Sound Control Panel, under your headset’s Properties, go to the Enhancements tab. Check Disable all enhancements. Apply changes. 5. Ensure Proper USB Connection
Plug the headset directly into a USB port on your computer (avoid hubs). Try different ports to rule out power or signal issues. If the issue persists after following these steps, we recommend reaching out to our tech support team at 1-855-253-6686. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter. Regards, Thomas, Lenovo
Go to Device Manager → Sound, video and game controllers. Right-click your headset and select Update driver. Choose Search automatically for updated driver software. 3. Disable Audio Enhancements
In the Sound Control Panel, under your headset’s Properties, go to the Enhancements tab. Check Disable all enhancements. Apply changes. 5. Ensure Proper USB Connection
Plug the headset directly into a USB port on your computer (avoid hubs). Try different ports to rule out power or signal issues. If the issue persists after following these steps, we recommend reaching out to our tech support team at 1-855-253-6686. We're committed to ensuring your satisfaction and appreciate your patience as we work to resolve this matter. Regards, Thomas, Lenovo
Written by a customer while visiting lenovo.com