Customer reviews from https://www.asus.com
ASUS - VU34WCIP-W 34" Class UW-QHD Curved Screen LED Monitor - 21:9 - 34" Viewable - Vertical Alignment (VA) - LED - 95% DCI-P3
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(1 Review)
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Customer Reviews for ASUS - VU34WCIP-W 34" Class UW-QHD Curved Screen LED Monitor - 21:9 - 34" Viewable - Vertical Alignment (VA) - LED - 95% DCI-P3
Posted by: Domenic C
Verified Purchase:Yes
Problems with my MacBook Air, opened a ticket with ASUS. Couldn’t resolve problem. Told me they would escalate incident and someone would contact me within 2 business days. It’s been 5 business days no news. Returned monitor!!!
Response from https://www.asus.comBy CLM, December 1, 2025
Dear Domenic C,
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with this monitor or other ASUS products, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Thank you for your comment.
We do understand your dissatisfaction with the quality of your recent customer service experience and the inconvenience this may have caused. We do value our customers and take the negative customer service experience very seriously. This is not the quality of service expected from ASUS. We stand behind our product and continuously strive to improve our approach and processes to achieve customer service excellence. If you need further assistance with this monitor or other ASUS products, please email me at cl-rodel@asus.com and I will be more than happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel
ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
