Customer Reviews for Sterilite - 80-Qt Plastic Stackable Storage Bin w/ Gasket Latch Lid, 12 Pack - Clear
Customer Rating
1
Don't buy these bins, latches are trash
on July 13, 2024
Posted by: sad shopper
Gender:Female
Save yourself the hassle and find something else. The latches' quality is poor and will last you about a month with normal daily use even if you're being gentle. My first latch broke off within a week and the latch was only used a few times, the second latch broke off weeks later with minimal use as well and 5-6 months later a third latch broke. The blue latch is made with plastic that breaks off easily with repeated use. Without the latches in place, these storage bins are useless since there will be nothing to keep the lid closed.
Response from sterilite.comBy Marketing, July 16, 2024
Hi sad shopper. We are apologize for the inconvenience you have experienced with your 80 Qt. Gasket Box latches breaking. Product quality and customer service are very important to us. Please reach out to us at ConsumerTeam@sterilite.com for further assistance.
Missing latches. How do i buy just latches? The clear material seems thinner too for this size than used to be
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, November 27, 2023
Hello, our apologies for the inconvenience caused by the missing latches on the 80 Qt Gasket Box. Product quality is very important to us and we will pass your feedback on to the team. Please contact us directly at custsrvc@sterilite.com so we can further assist you.
I have bought 3 of these in the last year and the latches are what continues to break. I hav a bunch just like these made by ziploc that has lasted over 3 years. There is no reason to have such a low quality product that consumers have to repeatedly replace.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, November 20, 2023
Hello Dustinwind, our apologies for the inconvenience caused by the latches breaking on the 80 Qt Gasket Box. Product quality is very important to us and we will pass your feedback on to the team. Please contact us directly at custsrvc@sterilite.com so we can further assist you.
Received containers with no lids. I needed these containers to cope with a pest infestation in my home and was incredibly dissapointed when I received containers without any of the lids. Without the lids these are completely non-functional.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sterilite, October 26, 2023
Hello, we are sorry to hear that the 80 Qt Gasket Boxes arrived incomplete without lids. Product quality is very important to us and we will pass your feedback on to the team. Please contact the retailer your purchased from and request a refund or exchange.
I absolutely love these bins! I am switching all of my bins over to these ones as they’re clear, easy to use and stack so nicely! I wish I could purchase a larger amount all at once because they’re becoming harder to find in stores. They’re perfect for our future move, and we can’t wait to continue to switch to these.
Holy cow, this 80 quart bin held a huge queen size comforter, and three big pillows!!! because the lid clasped down I was able to squish all the air out and store my entire winter bedding in one bin!! I can’t believe how much space I can save by storing all of my winter and Christmas bedding in these large bins
I own several hundred of these, and store everything in them. Over the past few years, it appears that the company has made changes that has reduced there overall quality. More recently purchased boxes seem easier to bend and breakage is much more common. Several of the reviews comment on the handles coming off. If they come out of the holes, they can be slipped back in with some effort (push the section outward slightly with one hand while sliding the handle one side at a time in with the other hand). Unfortunately, in more recently purchased boxes, I have actually experienced breakage of the plastic strip that holds the handle. The foam gaskets in the lids have also been more of a problem recently. Sometimes the foam in a lid is split and broken. Other times, the foam does not seem to fit well within the lid (not sure why, as I assume they are all made the same size). This is not a problem in the majority of the lids, but occurs enough to be worth mentioning. With respect to shipment, if you have these delivered, you should expect a 10 to 20 percent breakage rate. They are shipped in groups of four with absolutely no foam, wrapping, corner guards, etc. The bottom box in the group is most often broken, but I have received shipments where all of them were broken and others where none were. The company has raised the price of these significantly over the past 18 months. I wish they would have addressed some of the shortcomings. Given all of this, the buckets without issues are very nice for storage and stack easily (be careful of weight when stacking).
I would recommend this to a friend!
Response from sterilite.comBy Sterilite, Marketing, January 5, 2023
Hello, thank you for reviewing the Sterilite 80 Qt Gasket Box. We appreciate your feedback, product quality and our customer service is very important to us. Please contact us directly at marketing@sterilite.com for further assistance.
I have had this container for a little over 6 months. In the last month, 3 of 6 latches have broken off of the container.
No, I would not recommend this to a friend.
Response from sterilite.comBy Sarah , Marketing, August 31, 2022
Hello, our apologies for inconvenience caused by the Gasket Box latches. Customer satisfaction and product quality are very important to us. Please contact me directly at marketing@sterilite.com so we can further assist you.