[This review was collected as part of a promotion.] Build quality is great and design is phenomenal. I only have two complaints. One that there is no software for the camera so I cannot adjust the field of view, and this is a WIIIIIIDE camera. So much more than the Logitech camera I was replacing. Secondly, Windows Hello doesn't work every time.
I would recommend this to a friend!
Response from lenovo.comBy Adrian_Lenovo, Customer Service, July 15, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
[This review was collected as part of a promotion.] Web cam works as advertised. Windows Hello setup was easy and uneventful. The camera worked well right out of the box with no need to install any drivers. It’s nice to have another secure way to log into Windows. My experience with the wecam has been nothing but positive.
[This review was collected as part of a promotion.] real win hello. Sounds good. Other than that very "classic" old style webcam. Mic is better than I estamated
[This review was collected as part of a promotion.] I got this cam primarily for Hello support, and it works well. Video quality is more than adequate for any videoconferencing I might do, too.
[This review was collected as part of a promotion.] Purchased to use Windows Hello. Recognized by system but ultimately failed to work for me partly because of poor image quality in ambient light even after manual adjustments to brightness and contrast. Older webcam with auto brightness correction that was not compatible with Hello (no IR sensor) had much better image quality.
No, I would not recommend this to a friend.
Response from lenovo.comBy Poornima_Lenovo, Customer Service, December 21, 2023
Thank you for taking time to provide feedback on your experience with our Lenovo product. We are sorry that you are not satisfied with our Lenovo product. It is our intention to make our product that makes our customers happy. We request you to pass on your concern to our technical team who will see to it that the issue gets fixed as early as possible.
Please contact our technical support team at https://support.lenovo.com/us/en/ for further assistance.
[This review was collected as part of a promotion.] Great camera, great mic, and allows us to use Windows Hello with facial recognition. Exactly what we needed.