Customer reviews from lenovo.com
Lenovo - 2.8 MP FHD 1080p Webcam GXC1D66063
Average customer rating
4.6
(28 Reviews)
Rating breakdown 28 reviews
5 Stars
21
4 Stars
4
3 Stars
2
2 Stars
0
1 Star
1
87%of customers recommend this product.
(
20 out of
23)
Customer Reviews for Lenovo - 2.8 MP FHD 1080p Webcam GXC1D66063
Posted by: Dxlta
Verified Purchase:Yes
(This review was collected as part of a promotion.) Absolutely terrible, never works. Windows Hello will register your face without a problem, forget ever getting it to actually work. I would return it but I used my Lenovo Rewards to pay for it. Meaning I can return it and get literally zero Rewards back (yes, Lenovo will not return points even if you return the product).
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, September 23, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: AAlvinLi
Verified Purchase:Yes
(This review was collected as part of a promotion.) Generally good, mic sample rate could be improve, 16bit 16000Hz is to low for me.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
4
Good Windows Hello webcam but needs improvement
on February 23, 2022
Posted by: KCFrag
from Aurora, ON
(This review was collected as part of a promotion.) The webcam function well but found some problems with it.
Windows Hello works well when is position on top of the monitor. When is placed on the desk Windows Hello keeps failing to login.
Second problem is when webcam is set as the default video and mic in Windows, it will not recognize in some voice chat apps like discord. I had to manually configure discord setting to specify use the webcam.
Lastly, no driver support.
But once everything is setup properly. The webcam works great.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Réal Ontario
Verified Purchase:Yes
Looking good, works great.
I recommend it.
Image is clear in many lights condition.
I recommend it.
Image is clear in many lights condition.
Written by a customer while visiting lenovo.com
Customer Rating
5
Best combo Windows Hello and webcam out there
on February 9, 2022
Posted by: John Michaud
Verified Purchase:Yes
(This review was collected as part of a promotion.) It works quite well, Windows Hello picked it up right away and logs me in no trouble using it. Picture is also quite good for web conferencing, and it has a very wide viewing angle if you want to include the room behind you for demos and such.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Danmar
from Québec, QC
Verified Purchase:Yes
(This review was collected as part of a promotion.) Work very well with Windows Hello and very fast for open. The quality the picture is good. I am happy with the product
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
3
Recommended, with caveats for the technical-minded
on February 3, 2022
Posted by: Dallin
Verified Purchase:Yes
(This review was collected as part of a promotion.) Webcam video quality is good. Supports Windows Hello just fine.
Self-support for the product, however, seems non-existent. There are no device-specific drivers. There is little information about this product available for those that wish to troubleshoot any issues.
I do have problems with the webcam — it will just stop working until a reboot (CameraStartupFailureEvent), Windows Hello fails with generic errors —, and while I really do not think these are the fault of the hardware, I always end up starting at the generic Windows webcam driver and thinking "hmmmm."
All things being equal, I do recommend it. I'm sure my issues are my own. But do be aware you are purchasing a webcam that — at time of writing — doesn't really seem to exist outside of this purchase page.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, February 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for your inconvenience. Please refer to our Technical Support at https://support.lenovo.com/us/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anonymous
from Langley. BC
Verified Purchase:Yes
Bought it for windows login and Windows hello works well within 70cm.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com