Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Great sound
on January 11, 2023
Posted by: Bboog
Gender:Male
Length of ownership:1 month
The SoundLink flex is terrific, perfect sound as usual. The 1st one sounded so good I purchased a 2nd one a week later.
Written by a customer while visiting bose.com
Customer Rating
5
Feels good and well put together!
on January 24, 2023
Posted by: Sure Thang
Gender:Male
Length of ownership:1 month
Love Bose speakers and the flex really impressed me more than the any other speakers around the same size.
Written by a customer while visiting bose.com
Customer Rating
2
Worst ever speaker that I buy
on February 6, 2023
Posted by: Ivanhoe
Gender:Male
Length of ownership:1 month
The connectivity interface developed by Bose is horrible and does not work I cannot use my speaker in party mode because of the Bose app troubles
Response from bose.comBy Nelson Penney, Global Customer Service, February 10, 2023
Hi Ivan,
Thanks for reaching out, we are sorry to hear that you're having some trouble with the interface of your speaker. We would love to get further details and get these concerns resolved for you, reach out to us via https://bose.life/3RMZULN
Tegan - Customer Support
Thanks for reaching out, we are sorry to hear that you're having some trouble with the interface of your speaker. We would love to get further details and get these concerns resolved for you, reach out to us via https://bose.life/3RMZULN
Tegan - Customer Support
Written by a customer while visiting bose.com
Customer Rating
1
Power button wouldn’t work.
on March 24, 2023
Posted by: Benny
Gender:Male
Length of ownership:1 week
Bought this and after I took it home, I tried to turn it on to test it out and power button wouldn’t work. Had to plug it in to get it to turn on. After it was fully charged I pulled it off and wouldn’t turn off with power button.
Response from bose.comBy Nelson Penney, Global Customer Service, March 27, 2023
Hello, this is unusual to hear about the power button not working correctly on your speaker. We always aim for the highest quality products.
You can find guidance here https://bose.life/3KcrQXh to ensure your speakers power button works correctly.
Thanks
Matt - Customer Support
You can find guidance here https://bose.life/3KcrQXh to ensure your speakers power button works correctly.
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not the sound quality I expect from Bose
on April 3, 2023
Posted by: Tortimom
Gender:Female
Length of ownership:1 month
I own 3 Soundlink Squares and have been very happy with the sound quality for the size of speaker and price I paid. Would have returned this one but I already had tossed the box. Thought it would be a more durable speaker to take camping and like the design but sound quality is poor, very echoey. I have alwys been happy with my Bose purchases but this one was a let down.
Response from bose.comBy Nelson Penney, Customer Support, April 4, 2023
Hi, we are glad to hear you are happy with your soundlink systems and you enjoy the design of the soundlink flex! It is surprising you do not like the sound quality of the speaker but we do have a great guide that will make sure the speaker is working as it's best!https://bose.life/412pkYX
If you nedd further assistance, please reach out to our customer support team! https://bose.life/3nTDo5H they would love to assist you.
Liam - Customer Support
If you nedd further assistance, please reach out to our customer support team! https://bose.life/3nTDo5H they would love to assist you.
Liam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Problem With Starting and maintaining Party mode c
on April 30, 2023
Posted by: Jbcalom
Gender:Male
Length of ownership:1 month
Too difficult to start Party mode and Stereo mode. Have to turn off units multiple times
Response from bose.comBy Nelson Penney, Global Customer Service, May 1, 2023
Hey! I hope you're enjoying the SoundLink Flex so far. For help with party/stereo mode issues, please try the steps at https://bose.life/3p0eaWY. If the problem persists, please reach out at https://bose.life/41U8bSa, so we can assist further if needed.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Bose Flex
on May 11, 2023
Posted by: Bose
Gender:Male
Length of ownership:1 week
I brought this speaker to have on my person especially when I’m in the backyard grilling and need some good quality sound music and speaker and this little thing packs a mighty punch the music is clear and crisp.
Written by a customer while visiting bose.com
Customer Rating
5
Sound Link speaker
on May 21, 2023
Posted by: Z
Gender:Male
Length of ownership:1 week
Very easy to setup and connect. And of course that terrific Bose sound!
Written by a customer while visiting bose.com