Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Fantastic surprise,!
on August 3, 2024
Posted by: MTMike
Received this speaker for a Christmas gift. I wouldn't have made initial purchase otherwise.
Written by a customer while visiting bose.com
Customer Rating
5
Love it
on August 7, 2024
Posted by: Gmoney
Gender:Female
Length of ownership:1 month
I bought this a month ago and have used it everyday since. It sounds perfect. Love the long battery life!
Written by a customer while visiting bose.com
Customer Rating
5
Excellent little portable speaker.
on August 17, 2024
Posted by: CBK
Gender:Male
Length of ownership:1 week
Just arrived. The sound is great and it was so simple to connect to my phone. I have no complaints so far. Also I have an older Bose speaker and I can use both for party mode or stereo mode. Makes a great sound. It’s it’s also very good looking.
Written by a customer while visiting bose.com
Customer Rating
3
Get ready to reconnect, over and over again
on August 18, 2024
Posted by: Eliza
Gender:Female
Length of ownership:1 month
Love the sound, of course, it’s a Bose…. but wow connecting two speakers for party mode is tedious. And every time a call comes through on my phone it disconnects and you have to reconnect the Bluetooth, AND redo party mode! One speaker is in kitchen, one is in upstairs loft space. My old Bluetooth speaker instantly reconnected on its own post interruptions. These speakers are not seamless nor user friendly.
Response from bose.comBy Bose Customer Support, August 19, 2024
Thank you for sharing your experience. We're glad to hear that you love the sound quality, but we apologize for the frustration you've had with the connectivity, especially when using Party Mode. We understand how important a seamless experience is, and your feedback will help us improve. If you need any assistance with troubleshooting or tips to make the process smoother, please don’t hesitate to reach out to us.
Eric V. - Bose Customer Support
Eric V. - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Muy buena
on September 9, 2024
Posted by: Yera26
Gender:Female
Length of ownership:1 month
Me encantó tiene muy bonito sonido, color le dura bastante la batería me gueto mucho.🥰
Written by a customer while visiting bose.com
Customer Rating
5
Amazing sound!
on September 21, 2024
Posted by: Anonymous
Gender:Male
Length of ownership:1 month
Bought this for my little girl. Carried to our mountain bike trails so first day got dirty and rained on... all good!! AMAZING sound in such a small package!!! So happy with my purchase and the color is so cool. My lil girl is extremely excited!!
Written by a customer while visiting bose.com
Customer Rating
5
Great Sound
on September 29, 2025
Posted by: Richard S
Gender:Male
Length of ownership:1 week
I bought this for a house warming gift and they absolutely love it. Great sound. Easy to use. Quality brand at a fair price.
Written by a customer while visiting bose.com
Customer Rating
3
Sounds Good, battery life not so good
on December 8, 2021
Posted by: DTMFM
Gender:Male
Length of ownership:1 month
[This review was collected as part of a promotion.] They claim up to 12 hours battery life. Maybe if you have it turned all the way down. At a loud volume, not even close. I can’t make it through an 8 hour day at full volume. Bose needs to claim real world battery life’s on all their products none of this “up to a certain amount”
Response from bose.comBy Nelson Penney, Customer Support, December 14, 2021
Hey there,
I'm glad to hear that you think that the SoundLink Flex Sounds good!
The SoundLink Flex does get up to 12 hours of battery life at normal listening volume. However, higher volumes can decrease the battery life.
I would recommend making sure that your speaker is up to date using the link here: https://bose.life/3s6GVAX. If you still feel you are not getting as much battery life as you would expect, please reach out to the team here: https://bit.ly/3lPJqUf, where we will be more than happy to help you.
Thanks!
Kerri - Customer Support
I'm glad to hear that you think that the SoundLink Flex Sounds good!
The SoundLink Flex does get up to 12 hours of battery life at normal listening volume. However, higher volumes can decrease the battery life.
I would recommend making sure that your speaker is up to date using the link here: https://bose.life/3s6GVAX. If you still feel you are not getting as much battery life as you would expect, please reach out to the team here: https://bit.ly/3lPJqUf, where we will be more than happy to help you.
Thanks!
Kerri - Customer Support
Written by a customer while visiting bose.com