Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Sounds Fantastic and Well Made
on June 21, 2024
Posted by: Papa Dan
Gender:Male
Length of ownership:1 month
I have other Bluetooth speakers and this new Bose Sound Link speaker Beats them all!
Great Sound and Easy to Pair with devices.
It is light weight and Well Made!
Great Sound and Easy to Pair with devices.
It is light weight and Well Made!
Written by a customer while visiting bose.com
Customer Rating
3
Not All About that bass
on June 22, 2024
Posted by: Bird watcher Gardener
I really like my bose sound link flex. The only thing so far since I've only owned it for less than 2 weeks, is that you can't adjust the bass. At least if you can, I haven't figured it out. I am not "All about the Bass." I like to hear the treble a little as well, and when your hearing is going it is nice to jack up the sounds you can hear well.
Response from bose.comBy Customer Support, June 23, 2024
Hello and thank your for your review, we are sorry to hear that the SoundLink Flex isn't meeting your expectations in terms of the Bass.
Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the control on the device you are connected with to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
Sound quality may suffer if bass and treble controls are set to extreme levels. Try adjusting the control on the device you are connected with to mid-range levels; this may improve sound quality. Be sure to turn off both audio enhancements and special equalizer settings found on the source.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks,
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
2
Not as good as I thought
on June 28, 2024
Posted by: AJ from Miami
Gender:Male
Length of ownership:6 months
I got this a while back. I thought I was happy with it but last time I use it, it keeps disconnecting from my phone.
Response from bose.comBy Lau, Bose Customer Support, July 1, 2024
Hello Aj,
I am sorry to hear that your SoundLink Flex speaker is disconnecting from your phone.
If it is often occurring, please try to reset your speaker: https://bose.life/4eF0nuB
If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
I am sorry to hear that your SoundLink Flex speaker is disconnecting from your phone.
If it is often occurring, please try to reset your speaker: https://bose.life/4eF0nuB
If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html
Best regards,
Lau - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Nailed it
on June 29, 2024
Posted by: Tktunes
Gender:Male
Length of ownership:1 week
My wife bought this for me for my birthday. I’ve only had it a week and I absolutely love it. I have the revolve speaker as well and the sound link flex is almost as good as that for half the price. It isn’t as loud and the bass isn’t as strong, but it shouldn’t sound this good from such a small speaker. You crushed it bose!
Written by a customer while visiting bose.com
Customer Rating
5
The sound
on June 29, 2024
Posted by: Ed247365
Bought 6 months ago and just love them
The go very well with my furniture
The go very well with my furniture
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on July 2, 2024
Posted by: Theo
Gender:Male
Length of ownership:1 month
I’ma Bose snob…so far loving the speaker and how loud it is.
Written by a customer while visiting bose.com
Customer Rating
5
Excelente sound from a portable speaker.
on July 5, 2024
Posted by: Carlcop
Gender:Male
Length of ownership:1 year or longer
I've alwasy had different Bose products and have been a loyal customer
Written by a customer while visiting bose.com
Customer Rating
4
Great!!! But not so great party mode
on July 5, 2024
Posted by: Cantante777
This speakers are great but the app or something in the party mode connection is really bad, I have spend hours trying to figure out how to connect them in a constant way, and what I mean is 1 day they connect easy and next day they don't, is frustrating.
Written by a customer while visiting bose.com