Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Best sound.
on May 15, 2024
Posted by: Dada27
Gender:Male
Length of ownership:3 months
I bought this two months ago and the speaker sounds the best.
Written by a customer while visiting bose.com
Customer Rating
3
Not Meh. Okay.
on May 15, 2024
Posted by: SAO
Gender:Female
Length of ownership:1 week
Fun color. Heavy!! This is not lightweight at all. The Bluetooth works well with my iPhone, but the Bose App. is not compatible with the speaker. The sound is murky, not clear as I hoped. Likely
Response from bose.comBy Customer support, May 15, 2024
Hello and thank you for your review, We are glad to hear you enjoy the Color of your SoundLink Flex, While its not comptaible with the Bose app you are able to use this with the Bose connect.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Great clean quality sound an good features
on May 15, 2024
Posted by: Evvo sweet box
Gender:Male
Length of ownership:1 month
This is an amazing aswamly aswam player really grate
Written by a customer while visiting bose.com
Customer Rating
5
One more for the family!
on May 15, 2024
Posted by: Don J
Gender:Male
Length of ownership:1 year or longer
I bought this model for my girlfriend, she loves it!
Written by a customer while visiting bose.com
Customer Rating
5
Outstanding Sound Quality
on May 16, 2024
Posted by: Cd1968
Gender:Male
Length of ownership:1 year or longer
Outstanding sound quality at a appealing price point,and you can link them.
Written by a customer while visiting bose.com
Customer Rating
5
on May 17, 2024
Posted by: Wes
Length of ownership:1 month
Great sound plenty of bass .enjoying the ease of connectivity
Written by a customer while visiting bose.com
Customer Rating
2
Consider skipping.
on May 17, 2024
Posted by: Court
The speaker is very pretty. The lavender color is great and the fabric loop on the side of the speaker is so helpful for carrying. Unfortunately, Bose pushes you to download their app to use the speaker. This wouldn't be much of an issue, however, the speaker will not operate with the app downloaded. The only way that the speaker will connect to a device is by deleting the app entirely. This poses an issue if you're trying to use more specific features, connect additional speakers, prevent other people from using your speaker, or if you own other Bose products. After going through the entire troubleshooting process, it seems that the speaker is likely faulty and that no repairs are possible. While the Bose website doesn't seem to feature these reviews, other websites indicate that this is a common issue with this speaker, and there are no fixes besides replacement.
If you're okay with risking it and potentially not having the app, this speaker may work for you. The materials are nice, it's not too heavy, connects easily to bluetooth when no Bose apps are present, and is durable enough to throw in a backpack. It's just disappointing that a brand like Bose is selling products with this issue for this much money.
Response from bose.comBy Customer support, May 18, 2024
Hello Court, we are glad to hear you enjoy the speaker!
If you find yourself running into issues with the app we would like to make sure that your app is fully updated as well as your speaker.
If you are still experiencing issues i would like to provide you with a few steps to try https://bose.life/3K89kOU.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
If you find yourself running into issues with the app we would like to make sure that your app is fully updated as well as your speaker.
If you are still experiencing issues i would like to provide you with a few steps to try https://bose.life/3K89kOU.
If you run into any issues, please reach out to support and we’ll be happy to help!
https://bose.life/globalsupport
Thanks
Jack - Bose Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
satisfied
on May 17, 2024
Posted by: erwin
i am very satisfied with this app and how easy to use and link other bose devices
Written by a customer while visiting bose.com