Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Great quality speakers
on December 12, 2023
Posted by: Diane
I bought mine 6 months ago and recently bought one for my wife. We love them, its a little hard getting them into party mode, but once there you can enjoy music coming out of different rooms. I highly recommend it.
Written by a customer while visiting bose.com
Customer Rating
3
Good Speaker, Terrible Accessories
on December 12, 2023
Posted by: ILikeSpeakers2020
Gender:Male
Length of ownership:1 month
Product sounds great, the support app that comes with it is awful. I would recommend if you can get a discounted price or would invest in a JBL or Loud Ears otherwise.
Response from bose.comBy Global Customer Service, December 13, 2023
Thanks for reviewing the SoundLink Flex Bluetooth Speaker. I'm happy to hear that you're enjoying the sound!
I'm sorry, however, to hear that you're having difficulty with the Bose Connect app. If you're using the correct Bose app, I would recommend contacting our support team for further assistance. Please select your country of residence here, then scroll down to the "Contact us" section: https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Customer Support
I'm sorry, however, to hear that you're having difficulty with the Bose Connect app. If you're using the correct Bose app, I would recommend contacting our support team for further assistance. Please select your country of residence here, then scroll down to the "Contact us" section: https://global.bose.com/en_us/index.html
Warm regards
Fiona M. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Amazing Sound! Easy to use
on December 12, 2023
Posted by: Sandy
Gender:Female
Length of ownership:1 month
The sound is amazing!! I am so happy I purchased Bose SoundLink Flex bluetooth speaker.
Written by a customer while visiting bose.com
Customer Rating
3
Great sound, battery life not great
on December 12, 2023
Posted by: JB
Typical quality Bose sound but no matter how long you charge it never goes over 80% and drops down to 60% after less than 2 hours of play, not ideal for a day on the boat or anywhere that you can’t recharge …
Response from bose.comBy Customer Support, December 13, 2023
Hello,
Thank you for sharing your feedback on our product. We're pleased to hear you appreciate the great sound quality.
However, we're sorry to learn about the battery performance concerns you've experienced. This is not the level of performance we aim to provide.
To assist you promptly and explore potential solutions, please reach out to our customer support team. They can offer guidance on troubleshooting and provide assistance to ensure optimal battery performance.You can do so by clicking here , or by sending us a message on any social media platform.
Kind regards,
Eric V. - Customer Support
Thank you for sharing your feedback on our product. We're pleased to hear you appreciate the great sound quality.
However, we're sorry to learn about the battery performance concerns you've experienced. This is not the level of performance we aim to provide.
To assist you promptly and explore potential solutions, please reach out to our customer support team. They can offer guidance on troubleshooting and provide assistance to ensure optimal battery performance.You can do so by clicking here , or by sending us a message on any social media platform.
Kind regards,
Eric V. - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
The sound is amazing.
on December 13, 2023
Posted by: T Howell
Gender:Female
Length of ownership:1 week
I bought this for myself for Christmas and I love it.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound
on December 13, 2023
Posted by: Mark
Gender:Male
Length of ownership:1 year or longer
Bose is the leader in sounds. I have the Bluetooth speaker I have the earbuds I have the 3:2:1 surround sound for years.
Written by a customer while visiting bose.com
Customer Rating
5
Bose is the Best!
on December 13, 2023
Posted by: King Louie
Gender:Male
Length of ownership:1 month
Love the color, it looks great! The sound can not be beat! I have gone kayaking, hiking, and golfing while listening to my favorite tunes. Bose products are simply the best!!!
Written by a customer while visiting bose.com
Customer Rating
5
Awesome sound
on December 13, 2023
Posted by: RamaMan
Gender:Male
Length of ownership:1 week
The sound quality is awesome and it paired easily with my iPhone 14 Pro Max.
Written by a customer while visiting bose.com