Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
5
Love this speaker!
on September 8, 2022
Posted by: TLuV
Gender:Female
Length of ownership:1 week
Bose does not disappoint yet again! Great sound and I LOVE that I can turn on and connect right from my app!!
Written by a customer while visiting bose.com
Customer Rating
5
Good product highly recommend
on September 12, 2022
Posted by: Rican440
Gender:Male
Length of ownership:1 month
The sound is crispy clear. I’m very satisfied with this product hard to believe how good it sounds I will definitely buy it again
Written by a customer while visiting bose.com
Customer Rating
5
Great little speaker
on September 16, 2022
Posted by: Jacram
Gender:Female
Length of ownership:1 month
I bought this a month ago and I love the sound quality and the app
Written by a customer while visiting bose.com
Customer Rating
2
can't control volume - doesn't last 12 hrs
on October 5, 2022
Posted by: Elizabeth
Gender:Female
Length of ownership:1 week
You can't always rely on controlling the volume - sometimes it works, sometimes it doesn't both when you're trying to increase or decrease the volume. Also, it was advertised as lasting 12 hours and it doesn't. I'm returning the item and have asked for a replacement which I hope will work better. I notice it was made in Thailand whereas I was under the impression that Bose products were American made, Disappointed!!!!
Response from bose.comBy Nelson Penney, Global Customer Service, October 5, 2022
Hello, With its PositionIQ™ Technology, the SoundLink Flex automatically adjusts to its orientation to optimize the sound. Whether it’s standing upright, lying on its back, or hanging from its tear-resistant utility loop, you’ll always hear your music in full, balanced tones. It is unusual to hear that you are having issues controlling your speaker's volume you can find guidance here to resolve this https://bose.life/3e67NMM
The speaker has a battery life of 12 hours and can be charged fully in 4 hours. You can get the best battery life by following this guide here https://bose.life/3V4jQuM
Thanks
Matt - Customer Support
The speaker has a battery life of 12 hours and can be charged fully in 4 hours. You can get the best battery life by following this guide here https://bose.life/3V4jQuM
Thanks
Matt - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Sick sound
on October 17, 2022
Posted by: Billy guy
Gender:Male
Length of ownership:1 month
Its a bose...superior sound. Pairing stereo a little tricky
Written by a customer while visiting bose.com
Customer Rating
1
Speakers are awesome , app on the other hand sucks
on October 25, 2022
Posted by: Alexfrmfl
Gender:Male
Length of ownership:3 months
It tries to connect stereo but it doesn't work. Maybe after 10 or 15 tries. I looked for the updates but no updates given. Too bad bose speakers have an awesome sound
Response from bose.comBy Nelson Penney, Customer Support, October 26, 2022
Hi Alex,
Sorry to hear you had problems setting up stereo mode. This can be done via the buttons on the speakers or via the Bose Connect app. https://bose.life/3TZtoG1 This page will guide you through the process of pairing via stereo or via party mode.
Still having issues? Please don't hesitate to get in touch with us: https://bose.life/3sD3JHm.
Jeff - Customer Support
Sorry to hear you had problems setting up stereo mode. This can be done via the buttons on the speakers or via the Bose Connect app. https://bose.life/3TZtoG1 This page will guide you through the process of pairing via stereo or via party mode.
Still having issues? Please don't hesitate to get in touch with us: https://bose.life/3sD3JHm.
Jeff - Customer Support
Written by a customer while visiting bose.com
Customer Rating
5
Fantastic sound with 2 in stereo siklnk
on November 4, 2022
Posted by: carrie
Gender:Female
Length of ownership:1 week
I am totally thrilled with how these flex sound together. I am a big time music listener so to have great sound just makes me extremely happy. I listen all day while I work. I also kayak and can't wait to take them out with us.
Written by a customer while visiting bose.com
Customer Rating
5
Great sound. Super easy to pait
on November 5, 2022
Posted by: Robes22
Gender:Female
Length of ownership:1 month
Love it. Bought for our outdoor pool area. Waterproof feature is amazing just in case it takes a dive. Buying another to pair with it!
Written by a customer while visiting bose.com