Customer reviews from bose.com
Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Average customer rating
4.6
(1,778 Reviews)
Rating breakdown 1,778 reviews
5 Stars
1,424
4 Stars
199
3 Stars
69
2 Stars
46
1 Star
40
Customer Reviews for Bose - SoundLink Flex Se Wireless Portable Bluetooth Waterproof Speaker - Black
Customer Rating
2
Good sound
on November 23, 2022
Posted by: Chanchito 22
Gender:Male
Length of ownership:1 month
La batería no dura lo que dice el fabricante El sonido es bueno pero la batería no es tan buena como dice
Written by a customer while visiting bose.com
Customer Rating
2
Won’t fully charge
on November 30, 2022
Posted by: Doug
Gender:Male
Length of ownership:1 month
Bought this a few weeks ago,tried to fully charge it but it only goes to 70 percent, I let it charge overnight thinking that would do it,when I turned it on it said 70 percent,I contacted them with an email and have not heard back
Response from bose.comBy Nelson Penney, Global Customer Service, December 1, 2022
Hello, it is unusual to hear that your speaker is not charging fully.
You can find guidance to ensure this charges correctly here https://bose.life/3FixULp
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF as we would love to help.
Thanks,
Matt - Customer Service
You can find guidance to ensure this charges correctly here https://bose.life/3FixULp
If you need any further assistance, please reach out to us directly at https://bose.life/3kp6LLF as we would love to help.
Thanks,
Matt - Customer Service
Written by a customer while visiting bose.com
Customer Rating
2
Good but not Bose expected quality hope they can c
on November 30, 2022
Posted by: Wrb
Gender:Male
Length of ownership:6 months
Good not great app buggy connection spotty expect better from Bose
Response from bose.comBy Nelson Penney, Global Customer Service, December 1, 2022
Hello, the Soundlink Flex uses Bluetooth 4.2 and has a connection range of up to 33 feet (10 meters) It is unusual to hear that you are having connection issues with your speaker, you can find guidance here to ensure the best connection https://bose.life/3gP0Jp9
Thanks
Matt - Customer Service
Thanks
Matt - Customer Service
Written by a customer while visiting bose.com
Customer Rating
5
Nothing compares BOSE 🥰
on December 3, 2022
Posted by: Mykel24
Gender:Male
Length of ownership:1 week
I always watch the reviews then finally got you, Im addicted 😁
Written by a customer while visiting bose.com
Customer Rating
3
Will not recognize the other speaker.
on December 4, 2022
Posted by: Cc62
Gender:Female
Length of ownership:1 week
I love Bose, the speakers sound great but the connection to the 2nd speaker. It’s not a connection problem with the internet I have 2 5G modems. Unfortunately I will be returning them.
Response from bose.comBy Nelson Penney, Global Customer Service, December 7, 2022
Hey there, if you are having trouble with stereo/party mode, please try the steps at https://bose.life/3CLgbL9. As with all products, ensure the product firmware is up-to-date at https://bose.life/3VXXafn or reach out to us at https://bose.life/38Q1vZs if the issue persists, so we can further assist with this.
Thanks,
Sam - Customer Support
Thanks,
Sam - Customer Support
Written by a customer while visiting bose.com
Customer Rating
3
Love it BUT!!!
on December 4, 2022
Posted by: Bosalisious
Gender:Male
Length of ownership:1 week
It's durable. Made very well. Sound quality is great always from bose. My only 2 problems is loudness.,but it's (ok) in that dept. Connecting to your phone call is horrible , it don't work,!! might be I'm doing something wrong. It worked once, the volume was low, so I disconnected it.
Response from bose.comBy Nelson Penney, Customer support, December 5, 2022
Hello, I am glad to hear that you are enjoying the Sound quality and durability of the SoundLink Flex, I recommend that you check our product support page for recommended troubleshooting regarding issues with connection or phone calls: https://bose.life/3F3jBZF. Should you need further assistance, please feel free to contact our technical support team who will be more than happy to assist you: https://bose.life/3P8MjNy.
Liam - Customer support
Liam - Customer support
Written by a customer while visiting bose.com
Customer Rating
5
Perfect
on December 5, 2022
Posted by: Sheren
Gender:Female
Length of ownership:1 month
The sound quality is perfect even at outdoor area.
Written by a customer while visiting bose.com
Customer Rating
5
Great separation of instruments and clarity
on December 5, 2022
Posted by: Big MIC
Gender:Male
Length of ownership:3 months
I love the way my Bose speaker brings the music to life
Written by a customer while visiting bose.com