Customer reviews from sterilite.com
Sterilite - File Box, Bankers Box, Organizer Storage Tote w/ Lid (8 Pack) - Clear
Average customer rating
3.6
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
9
4 Stars
3
3 Stars
1
2 Stars
2
1 Star
4
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Sterilite - File Box, Bankers Box, Organizer Storage Tote w/ Lid (8 Pack) - Clear
Customer Rating
1
Great concept, but lid needs improvement.
on August 10, 2019
Posted by: Saint
from Reno NV
This week I bought several of these file boxes to transfer my office files to our new home. I especially like that the 18.5 x 14 x 11 inch dimensions can handle either letter or legal sized files and are also designed to accommodate standard as well as or hanging files. The see-through plastic is very convenient, too. Unfortunately the lid is made from a particularly brittle type of plastic and breaks extremely easily. When I picked up the black lid to close the box, it slipped from my hand and shattered into several pieces. I don't know if the clear box is also prone to shatter as easily since I didn't drop one and don't intend to test it, but I will handle them very carefully in future to avoid future breakage.
Response from sterilite.comBy Sterilite, Marketing, August 13, 2019
Thank you for reviewing the Sterilite File Box.
We regret the inconvenience experienced with the lid, and would like to learn more about this incident. Please reach out to us at marketing@sterilite.com, as we would like to assist further.
We regret the inconvenience experienced with the lid, and would like to learn more about this incident. Please reach out to us at marketing@sterilite.com, as we would like to assist further.
Written by a customer while visiting sterilite.com
Customer Rating
2
Lids are Brittle, and break easily
on December 7, 2022
Posted by: Daxxx
from CA
Lids are brittle, broke within a day of getting it home. Bumped into something and cracked into multiple pieces. The main box is better, but without a lid, it's not much use.
Response from sterilite.comBy Sterilite, Marketing, January 5, 2023
Hello Daxxx, thank you for reviewing the Sterilite File Box. We are sorry to hear about the inconvenience of the lid breaking. Please reach out to us directly at marketing@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
5
great product!
on November 14, 2019
Posted by: EBRr
from NJ
Gender:Female
This is the best product for storing papers. I fit letter size and with gentle folding so as not to crease I even store legal and tabloid size. and they stack nicely without falling into each other. very strong. water rppof, bug proof. it's just the best paper storage box on the market!
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
4
Giving These a Try
on January 5, 2020
Posted by: MyHonestOpinion
from Richmond, VA
Gender:Female
I was looking for this type of hanging file box to store my graduate school course notes in. After shopping the usual office supply stores and finding their selection costing more than I wanted to invest in the project, I came across the Sterilite model 1868 for a reasonable price. The quality wasn't the same as ones costing 2-3 times as much, but these are not designed for the abuse that offices give their files. So, I purchased four and packed them up. They are full and pretty heavy. Stacked three high in the closet. As others have noted, the lids are pretty flimsy, so we will see how they manage the weight over time. I may be pushing the limit on what this box and lid are designed to handle. Probably two high would be better, but don't have the space. I am hoping that being indoors in a climate controlled closet, they will last a few years. I am hoping not to find cracks and breaks.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
2
My kingdom for a lid
on May 6, 2024
Posted by: Qupid
from Colorado
Gender:Female
The lid broke and I can not replace just the lid. Ill have to fins another product were the top is more sturdy. Sucks because other then the lid issue its a good file box.
No, I would not recommend this to a friend.
Response from sterilite.comBy Marketing, May 10, 2024
Hello Qupid, our apologies for the inconvenience caused by the lid breaking on the File Box. Product quality is very important to us and we will pass your feedback on to the team. Please contact us directly at ConsumerTeam@sterilite.com so we can further assist you.
Written by a customer while visiting sterilite.com
Customer Rating
1
Brittle Lids Make These Useless
on October 29, 2025
Posted by: H20Sign
from Huntington Beach, CA
Gender:Female
I’m a professional home organizer and often purchase storage products for client paperwork. After buying several of the Sterilite File Boxes (Model 1868), I can confidently say these are absolute junk. The lids are incredibly brittle and crack with even minimal use and little weight added to the inside of the box, which instantly renders the boxes useless. It’s disappointing that replacement lids aren’t available—such a waste.
Sterilite really needs to redesign these with a sturdier, stackable lid that can actually hold up to normal handling. Until then, I can’t recommend them for anyone who needs reliable, long-term file storage.
Response from sterilite.comBy Marketing, October 30, 2025
Hi H20Siign! We are sorry to hear the inconvenience of the lid breaking on your File Box. Product quality and customer service are very important to us. Please reach out to us at Consumer-Team@sterilite.com for further assistance.
Written by a customer while visiting sterilite.com
Customer Rating
4
Good product could be great
on August 18, 2019
Posted by: Hoss
from MI
Gender:Male
I bought these at a local store and they came with clear lids. I loved the fact that the clear box and lid allowed me to see which files were in which box at a glance. Now I can only find black lids and miss being able to evaluate the contents at a glance. Is there any possible way to order these with clear lids?
I would recommend this to a friend!
Written by a customer while visiting sterilite.com
Customer Rating
5
This file boxes are awesome
on January 22, 2017
Posted by: vjr
from Denver, CO
Gender:Female
This is cheap, durable, excellent quality, multiuse , and not just to file cabinet, I found Xmas stuff saver too, clothes saver and much more. This would be awesome if Sterilite create a CABINET with this drawers. I definitely buy it.
I would recommend this to a friend!
Written by a customer while visiting sterilite.com