Customer reviews from Genki
Genki - Sleeper Case - Ultra Protective Zipper Carry Case for the Nintendo Switch 2 - Gray
Average customer rating
2.8
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
14
4 Stars
4
3 Stars
4
2 Stars
4
1 Star
18
45%of customers recommend this product.
(
18 out of
40)
Customer Reviews for Genki - Sleeper Case - Ultra Protective Zipper Carry Case for the Nintendo Switch 2 - Gray
Customer Rating
5
Great Case
on June 22, 2025
Posted by: Johnathon D.
The case is amazing and super protective. I did not have an issue with the zipper like other might have.
I would recommend this to a friend!
Written by a customer while visiting Genki
Customer Rating
3
Durable but not a good fit
on June 22, 2025
Posted by: Nicholas S.
The case is durable, as advertised, but the Switch 2 doesn’t sit still inside. It wobbles around, has room to jiggle a bit. The zipper isn’t great but Genki is fixing that.
Written by a customer while visiting Genki
Customer Rating
1
Zipper Issues
on June 22, 2025
Posted by: Salvador R.
The zipper is so hard to open, it’s ripping off the case itself. Also there is a little bit of extra room inside the case, so the switch moves around inside. A strap to hold the switch in place would help with the issue.
No, I would not recommend this to a friend.
Written by a customer while visiting Genki
Customer Rating
1
The zipper WILL break
on June 19, 2025
Posted by: Geoff
When I received this case it was immediately obvious to me that the recessed zipper would be its fatal flaw. There is not enough space/give for it to function correctly and I was having trouble zipping the case closed out of the box. Sure enough, within just a few days, the zipper broke and I was forced to rip the case open, rendering it useless. Do not buy until this flaw is fixed.
No, I would not recommend this to a friend.
Written by a customer while visiting Genki
Customer Rating
1
The zipper WILL break
on June 18, 2025
Posted by: Geoff
I knew the overly tight recessed zipper would be a failure point when I reveived this case, and sure enough, after two weeks, it failed to zip correctly and the only way to remove my Switch 2 was to physically rip the case open. Absolutely not worth the money.
No, I would not recommend this to a friend.
Written by a customer while visiting Genki
Customer Rating
1
Unbelievable
on June 17, 2025
Posted by: max K.
I have never had a case break on me within one day, but this one managed to do so. I put my switch 2 in the new case, zipped it up, and when I went to take it put, the zipper got stuck. It was so stuck I had to rip apart the case to get my console out of the case. I also reached out to genki about it, but never got a response. I hope this issue gets fixed because I'm guessing a ton of other people bought the case for their new switch 2 as well, only to have it break less than 24 hours later.
No, I would not recommend this to a friend.
Written by a customer while visiting Genki
Customer Rating
4
Great quality case, but not snug enough
on June 16, 2025
Posted by: Ryan T.
Love the case’s look and feel. Good quality, but not snug enough. I can still hear it moving around. Durable exterior provides good drop protection, but the lack of snugness is a concern. Overall, a good, high-quality case.
I would recommend this to a friend!
Written by a customer while visiting Genki
Customer Rating
4
No frills, just a solid case
on June 16, 2025
Posted by: C S.
A high quality, tough-feeling case with a fairly snug fit for a stock Switch 2 and not much else. Built-in game storage is nice, if pretty standard. The color and feel of the finish is very nice. Apparently there are some issues with the zipper and fitment but support seems very responsive and they've reached out proactively to offer replacements.Two things that keep me from giving it 5 stars:- Don't love the zipper. It's too stiff and I wish it had a regular metal handle instead of a longer cord. Not very stealthy.- Speaking of not stealthy, the big, colorful Genki logo is anything but. I appreciate the need to brand your products, but this really misses the mark for a "Sleeper Case". It should use a smaller, more minimal logo if any.
I would recommend this to a friend!
Written by a customer while visiting Genki