Response from ATT.comBy AT&T CARE - Andres, April 9, 2026
Hello, Tee! We are sorry to hear that the wait time for the iPad was longer than expected. We know how exciting a new tablet is for a child and understand the disappointment when it can't arrive in time for their needs.
Longer delivery windows are often caused by high seasonal demand, limited regional stock, or shipping carrier delays. We always aim to get our devices out as quickly as possible, but we understand that sometimes the timeline just doesn't work.
If you’d like to check if a local store has one available for immediate pickup, you can use our Store Locator at att.com/stores. We hope we can help you find a faster option so your son can enjoy his new iPad soon!