appreciate when staples does the instant instore rebate instead of the mail in rebate. both are nice but prefer the instore. not sure about the new rewards system. was not at all happy when i went into the store to purchase an item and found out that all of my past purchases had not been adding up on the old rewards system. unless i missed it i wasn't notified of the new rewards so i was unaware nothing was qualifying. i had purchased quite a few cases of paper in the last three months and none of them qualified.