The paper is very good and the store help was helpful in loading It into my car for me.
Written by a customer while visiting Staples
Customer Rating
4
Rebate on Case of paper
on October 2, 2014
Posted by: Paula K.
The paper was fine but the coupon and rebate process on this one have been terrible. I have used coupons and obtained the rebates before but this time it hasn't worked yet. First there was no printout of the rebate receipt for this case of paper. I had to go back to the store to get it. The store had to call customer service to get the number so I could apply for the rebate online. Then i go home and use that number and fill out the information as I did for another rebate (for a free ream of paper) at the same time. I get my confirmation and then i get an email from Staples that the rebate didn't work because I did not "submit all the required products". I send an email explaining what happened and I get no response. Then maybe a week or 2 later I get a postcard from Staples saying the same thing about not submitting all the products. Then I submit a copy of my original receipt showing the coupon and rebate info a copy of my confirmation for the rebate and the original post card sent to me as requested. I'm waiting to see if I get my rebate of over $40. I'm very disappointed with this lack of customer service and response. I have had no such problems before and the problems started in this case due to Staples' error in not printing the rebate offer receipt in the first place. I have done everything I was supposed and then some.
Written by a customer while visiting Staples
Customer Rating
4
[...]
on June 24, 2008
Posted by: Paula K.
IS AS GOOD AS THE MORE EXPENSIVE. BUY IT
Written by a customer while visiting Staples
Customer Rating
3
Staples® Multipurpose Paper 8 1/2 x 11 Case
on August 27, 2015
Posted by: Paula K.
Our office uses a lot of paper. This paper is extremely reliable feeds well and stores well for years without discoloration. Would recommend it to anyone who asks.