I purchased this chair for our receptionist to use as her was broken. She really likes it and says it is comfortable and in fact the other receptionist would like one when and if hers ever breaks. The only complaint she has is that she would like a little fabric cover to go over it with just a little cushion to it but still being firm not too soft. She likes the back support and the height adjustment. It rolls easily without making you feel like it is going to "go out from under you". The arm rests are also quite comfortable as is the seat.
Has been our goto office chair for home offices in N YC and Chicago. Pretty foolproof assembly - appears to be quality material. Would like the to be able to go a little higher.
Shipment arrived in good time and in good condition. Equipment is functional and economic but the chair itself is not comfortable and the mesh back is slightly tacky grabbing the back of your shirt as you sit down and move around. This makes for an in enjoyable experience. Would not buy again.