While the chair has lots of adjustments the annoying part for me is that when you tilt the seat back the armrests go with it which creates an awkward angle for your wrist using a mouse and causes pain. So you have to choose between a comfortable seat angle or wrist angle. The armrests also don’t go low enough for my arms to be at a comfortable position which is causes scrunched shoulders and leads to pain. But the worst part is a defect… one side of the chair is lower so my hips are getting misaligned and my right arm rests lower. The holes where the back screws in are also misaligned so the back support is crooked. Overall I am disappointed with this chair and will be looking for a new one. Hoping Staples will see this and let me exchange it or get a refund.
obvious flaw in left arm rest & very slight misaligned angle for back
Response from StaplesBy May 9, 2025
Hi William I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^BF
Solid chairs with good cushion and lumbar support. Lumbar is only adjustable by moving the entire chair back up or down but that's still good for my needs. My team enjoys the chairs as well.