The hydraulic lift will quickly start to fail on you. Replaced it 3 times under warranty before finally giving up. I sit atop 3 cushions now as the chair won’t raise up. Staples knows of this issue and does nothing. Very disappointed.
Written by a customer while visiting Staples
Customer Rating
4
Desk Chair
on December 29, 2016
Posted by: Paula K.
I ordered a mesh back chair as a Christmas gift and the shipping arrival was on time but it came in the evening and since there was a picture of the chair on all 4 sides of the box it was a little hard to keep it a surprise! The chair however is great!
The seat height is not what I expected or need. Also the seat is very uncomfortable. My wife likes it so I am keeping it but I will not purchase a chair online again. Lessen learned.
While the chair has lots of adjustments the annoying part for me is that when you tilt the seat back the armrests go with it which creates an awkward angle for your wrist using a mouse and causes pain. So you have to choose between a comfortable seat angle or wrist angle. The armrests also don’t go low enough for my arms to be at a comfortable position which is causes scrunched shoulders and leads to pain. But the worst part is a defect… one side of the chair is lower so my hips are getting misaligned and my right arm rests lower. The holes where the back screws in are also misaligned so the back support is crooked. Overall I am disappointed with this chair and will be looking for a new one. Hoping Staples will see this and let me exchange it or get a refund.