I hope that whoever designed the assembly system got a raise for it. The provided allen wrench fit for everything and the screws for each step were in separate labeled compartments of a bag so there was no guessing as to which ones were needed where. Everything went together easily and securely and I didn't swear once.
The chair does not have much padding in seat and is rather hard. Makes a long day. After I put it together which was not difficult with my own ratchet. The tiny tool supplied would have worked but would have taken considerably more time to complete. When I first sat in it I was extremely disappointed because I specifically purchased this chair to replace one that had a comfortable seat but not any tilt adjustment and non adjustable arm rests. With a bad back and neck that other chair was too uncomfortable. I was disappointed in the new chair because the tilt adjustment did not work. After working with it for a a considerable amount of time and figuring out how it was supposed to work I discovered that the pre-installed bolt holding the tilt adjustment spring was too tight to allow the tilt lever to release. So after making that repair and the seat is rather hard this chair is the better of two evils. I don’t want to purchase another chair with something else wrong with it
Its comfortable to sit in for extended periods and the adjustable arms do everything you want with the exception of getting out of the way. But im used lower quality chairs that have flip up arm rests
Good but not as comfortable as previous models of desk chairs provided.
on December 15, 2020
Posted by: HENRY K.
Verified Purchase:Yes
chair is as described but does not sit as previous models. Casters are useless on plus carpeting. Chair seems heavier. it would be nice if controls were described better in instructions.
I spent hours researching the right chair for WFH. Because I'm "short" (5'5") in office equipment terms I needed to find one with a low enough seat height for my feet to be flat on the floor. This is honestly the only one I could find that wasn't insanely expensive. It's comfortable adjustable and easy to set up. Worth it.