Customer reviews from Staples
Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Average customer rating
4.3
(4,090 Reviews)
Rating breakdown 4,090 reviews
5 Stars
2,374
4 Stars
1,019
3 Stars
298
2 Stars
173
1 Star
226
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Posted by: MARY W.
Verified Purchase:Yes
Had absolutely no trouble getting this together. Other reviews are correct not the softest seat ever I added a cushion to it.
Written by a customer while visiting Staples
Posted by: R.H.
Verified Purchase:Yes
The chair is one of the most comfortable desk chairs I have ever used. Excellent lumbar support and multiple seat and height positions. Excellent price! Glad I made the purchase.
Written by a customer while visiting Staples
Posted by: Photoguy
Verified Purchase:Yes
Has a lot of adjustments but like most office chairs this thing feels like a medieval torture device after a few hours. The biggest problem for me and everyone is going to be annoyed by something different is the spacing of the arms. The instructions say the arm width is adjustable. Technically they are but they only adjust about a half inch left or right not enough to make much of a difference. Is this a bad chair? Not at all. It checks may boxes. It's just not an all day chair. It will feel great for twenty minutes at the store but once you get it and its an all day thing you'll be moving around and constantly adjusting looking for the right adjustments and positions.
Response from StaplesBy June 12, 2025
Hi Jason thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^MS
Written by a customer while visiting Staples
Posted by: B.B.
Verified Purchase:Yes
While the chair has lots of adjustments the annoying part for me is that when you tilt the seat back the armrests go with it which creates an awkward angle for your wrist using a mouse and causes pain. So you have to choose between a comfortable seat angle or wrist angle. The armrests also don’t go low enough for my arms to be at a comfortable position which is causes scrunched shoulders and leads to pain. But the worst part is a defect… one side of the chair is lower so my hips are getting misaligned and my right arm rests lower. The holes where the back screws in are also misaligned so the back support is crooked. Overall I am disappointed with this chair and will be looking for a new one. Hoping Staples will see this and let me exchange it or get a refund.
Written by a customer while visiting Staples
Posted by: BK
Verified Purchase:Yes
it's a bit hard for seat padding if you are a sit all day to work person. but it functions and will work for remote employees who come in once a week.
Written by a customer while visiting Staples
Posted by: Treb
Verified Purchase:Yes
Easy to assemble. Comes with Allen key. Comfortable chair with lots of mesh to keep you cool in the summer.
Written by a customer while visiting Staples
Customer Rating
1
arm rest defective flaw & back crooked
on May 7, 2025
Posted by: William C.
obvious flaw in left arm rest & very slight misaligned angle for back
Response from StaplesBy May 9, 2025
Hi William I'm sorry to hear that you received a damaged product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^BF
Written by a customer while visiting Staples
Posted by: L.W.
Verified Purchase:Yes
Very comfortable and good back support
Written by a customer while visiting Staples