I got this chair as a gift from my wife for my home office and am very pleased with it. It was amazingly easy to assemble. The instructions were very clear and every part down to each fastener was clearly labeled and separately packaged. The best experience I can recall in assembling something. It is very comfortable and has several adjustment points to help you find the settings for the best fit. It is especially comfortable for someone who is tall. I would highly recommend this chair.
The mesh is not well attached to the back frame. Simply leaning against it on the second day I used it caused it to come unattached. Customer service was awesome about replacing it but clearly the chair has a design flaw. Now I am hesitant to lean against the back mesh for fear it will happen again.