The chair back assembly does not fit properly into the support per the directions thus the chair back wobbles and does not provide adequate support. In hindsight I would have spent more to purchase a better quality chair; you get what you pay for.
This chair is extremely comfortable and has a number of adjustments that should allow this chair to fit the ergonomic needs of almost anyone. Great buy for the money! But the seat back tension adjuster does not work and after a replacement still did not work. Assuming Staples is having some problems with quality control with their manufacturing.
Written by a customer while visiting Staples
Customer Rating
1
good product
on April 23, 2014
Posted by: Paula K.
Since I suffer from a very bad back it is great to have a chair that is so adjustible to fit my needs. Price and quality are very good.
Chair was easy to put together and it’s so comfortable.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
5
long-lasting comfortable chair
on December 10, 2025
Posted by: AJ
this chair was already at my office when I was hired, and we replaced it about 5 years later, so it lasts at *least* that long. it's more comfortable than almost any chair at my house, and adjustable enough for people of different heights