I replaced an old armless draftsman type (but good condition) office chair. The fake leather always made my butt sweat from sitting. I purchased this and it is HUGE! There is no cushioning and if wearing shorts etc you end up with textured marks on your thighs. It digs into the back of your legs. The high back and lumbar support area is good and the arms. I kept it but regret it every time when I sit. I could not return it because I recently had hip surgery and could not get it returned to the store. Keep looking or go into store and try the chairs they have on the floor. I would not buy again or recommend. Only fix to this chair is use a cushion.
Unfortunately the picture with the dimensions of the chair is not correct. It says the arm width can be adjusted down to 17.7". This is not true. The narrowest the arms can get is about 19.6". This is a significant difference in a key ergonomic measurement. I will be returning this right away.
Response from StaplesBy June 26, 2025
Hi David I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS