I bought this product about 6 months ago and until today was very happy with the unit. The chair is comfortable and for the most part well constructed. I work out of my home office and this chair met my needs and price point. However the mesh backing is not built to last. While leaning back one staple popped and then another 4 came out. Now that the stapes holding the back in place failed the chair is worthless. I will be contacting the customer satisfaction department shortly and will communicate the results.
I tried this chair out in the store and absolutely fell in love! I bought one and assembled it and it becomes more amazing the longer you sit in it. You can lean back in it or lock the back of the chair so that it is secure and doesn't tilt back. The back support is amazing and because it is adjustable when my back starts to hurt I can just adjust it to make my back feel better! Definitely worth the money! Now I can be working at my computer ten times longer than I used to be able to in my old chair because I don't end up sore from sitting for so long!
It is an okay chair. The end of the chair droops down too much for my liking and it makes me feel unbalanced. I would recommend it for short-period use.