Customer reviews from Staples
Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Average customer rating
4.3 out of 5
4.3
(4,099 Reviews)
Open Ratings Snapshot
Rating breakdown 4,099 reviews
5 Stars
2,382
4 Stars
1,019
3 Stars
298
2 Stars
173
1 Star
227
95%of customers recommend this product. 
(
18 out of 19
)
Best Buy Privacy Policy
Customer Reviews for Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Customer Rating
2 out of 5
2
Chair won't adjust to fit me
on December 23, 2014
Posted by: Paula K.
I bought this chair because I was experiencing back pain from my previous chair. I chose the Carder chair from Staples because it had several different ways to adjust the chair to fit the user. The maximum height for the seat is under 20". This doesn't work for me. My feet do sit on the floor but I find myself hunching my shoulders up to work at my standard 29" high desk. I need a seat that will adjust to more than 20" off the floor. I use chairs at school that adjust to 22" off the floor and I find I have no back pain and my feet are comfortable resting on the wheel base. The seat tilt works acceptably. Though the back angle adjustment does allow the user to make some modifications it doesn't even come close to providing me lumbar support. In fact most of the time my back doesn't even touch the back of the chair. To get any lumbar support from this chair (when adjusted with the back angled the furthest forward) I have to lean back. This means I'm not getting any work done. It's impossible to type and have contact with the seat back. The knurled nob at the back of the lumbar support doesn't work at all. Turning it does nothing to adjust the lumbar support. I guess it's just for decoration or to give the impression to a would-be buyer that the thing is adjustable. It's not. The chair does roll smoothly across my laminate floors. The seat is OK but I wouldn't recommend it for sitting in all day to work in. I can feel the seat plate beneath the cushion. The arms are adjustable but sit too high to allow me to roll the chair close to the desk. Even with the arms adjusted to their lowest setting the chair won't fit under my 29" desk. The desk top is only 1.25" thick. I'm skipping the arms on my next chair. I had it assembled in the store so there may have been an assembly issue that I'm not aware of. When I arrived to pick it up they had already tossed all of the paperwork that came with it and they told me there was extra hardware they hadn't used in the assembly. Overall this chair is a huge disappointment. It looks OK and the fact that there are many ways to adjust it kept me from realizing that the range of adjustments possible wouldn't fit someone my size. (I'm 5'5".) I expect that most office chairs are still made to fit large guys. This chair is causing me even more back pain than my prior chair. It's now too late to return it so I'm shopping for a truly adjustable chair. Try before you buy - be sure to sit in an office chair at a desk to get a feel for how the ergonomics of a particular chair will fit you when working.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
great value
on December 22, 2014
Posted by: Paula K.
We got this for my husband's office it provides great lumbar support and he loves the adjustable arm rests. It's a great value!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable Choice!
on December 19, 2014
Posted by: Paula K.
This chair has all the essential features I wanted - seat tilt back tilt lumbar support height adjustable armrests as well as the standard chair height adjust feature. The high mesh back should be comfortable in all conditions. The clincher to get this chair when I did was the $100.00 price reduction!
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Perfect office chair
on December 19, 2014
Posted by: Paula K.
This chair is perfect for my office - very comfortable. I was most happy that the arms do not interfere with the desk. I had it assembled in the store and was not happy with those results at all. The chair needs lots of adjusting and tightening... but the chair itself is great! Would definitely recommend.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
My new desk chair
on December 18, 2014
Posted by: Paula K.
This chair was a good deal and very friendly to my back. It replaced a much larger chair that had seen better days. It is much easier to type and adjustments make my shoulder pain free so fare.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Great buy
on December 18, 2014
Posted by: Paula K.
I bought this chair with a 25% discount coupon only to see a few days later that it was on sale for much less than my purchase price. I was out of town at the time and the sale was over before I returned. I called Staples and explained the situation and they said if I had my receipt they would give me the lower price. I took my receipt to the store and they were so nice about refunding me the difference in the prices. I saved $120 on the purchase of my chair. I give Staples a "10" for Customer Service!!!!
Written by a customer while visiting Staples
Customer Rating
4 out of 5
4
Chair Review
on December 17, 2014
Posted by: Paula K.
Easy chair to assemble. Comfortable with good lumbar support. Easy to use adjustments.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Staples Carder Oddice Chair
on December 17, 2014
Posted by: Paula K.
Most comfortable office chair that I have owned. It has plenty of adjustment for comfort and the are very accessible. The quality is very good on my opinion. The mesh is comfort along with not being hot.
Written by a customer while visiting Staples
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