The back of chair is not securely set into the base. Small tiny plastic piece doesn’t fit into slot there instructions not helpful called staples for help and the technical person acknowledged someone else just called for same problem but had no solution. She was sympathetic but really couldn’t fix the problem. Currently the chair is mostly assembled and difficult to send it back (stores closed due to covid). So now I’m stuck with a pricey chair with a wobbly back.
Our CEO has hip issues and this chair alleviates his pain while sitting.
Written by a customer while visiting Staples
Customer Rating
5
Solid Chair! Very Adjustable. Very Comfortable.
on July 24, 2016
Posted by: Paula K.
I sat in all of the chairs at Staples and even though I could have spent up to $300 I kept coming back to this one. It is solid has 5 wheels instead of 4 (like some) has adjustments for height tilt of the chair tilt of backrest and height of lumbar support in back. It is hefty where it counts and does not seem cheaply made to me. I am always excited to sit in my office because I have a great chair and I didn't pay a lot for it!
Chair is great and I like all the adjustability the only bad feature is the arm rest they are a little rough on the arms and have a rough seam on the side of the molded arm rest that I smooth out with a file.