This chair arrive with the carton open and apparently taking a beating from UPS. I don't believe any parts were missing which was a miracle. It definitely needs to have better packaging and tape used for sealing the cartons.
Arrived quickly. Not too hard to put together. Sits comfortably. The only thing that didn't work was the seat tilt. They are sending me a new part. So we will see if that one works. If so then the chair will be perfect for me.
The chair was very good for about 7 days. But one day the back lumbar support broke I believed. The mesh back becomes loosen. I have to return it back to store. Store staffs are very nice. Love and hate on this one.