I bought and assembled an office chair it did not work. I called and was told the only option I had was to return it which meant disassembling it again and squeezing it into my car somehow they wouldn't even collect it even though it had been delivered. I returned and my payment was returned.
this chair is very comfortable. liked equally by husband and wife. just what we wanted. added bonus: it was easy to put together just like they said it would be at the store. thanks so much!!!!
Good value for money and true to specs. From appearances and early use this chair is quality and should be durable. Staples also delivered on time and was good to its word in price-matching a significant price reduction three days after I bought the chair. I called customer service and asked about the price-match based on a 50% reduction from the original price and was credited with the difference. Good service with no hassles - thank you Staples!