I sat in every chair in the store and this one felt most comfortable for me. Even more than the super pricey chairs. I was mainly looking for lower back support because my back tends to hurt a lot with the huge leather "manager" office chair that I had. Also I am short (5ft. 2in.) and this chair allowed for my feet to finally touch the floor correctly. Not sure if this chair is for taller people but it definitely is good for a short person! The seat cushion is pretty firm but softness isn't what I was looking for. I am now able to sit up straight with good posture in this chair!
Rather easy to assemble and solid chair for the price. Only negative i could say about it limitation on height adjustment. It may be good idea to test for people over 5'9" in height.