Searched everywhere for an office chair for a friend. Everyone has office chairs for "big and tall" people but this is the ONLY one suited for a short person. EVERYTHING is adjustable including the arms. Easy assembly! Didn't like that it was imported from China and hope it lasts.
We purchased this chair because it is similar to the new chairs we got where I work. Had my husband look at these at our local Staples store and we picked one we both liked. We like the higher wider back as compared to other styles. It supports our back and shoulders just as the one I have at work does. The lumbar support is nice too and arms are comfortable for us. We've been using it a couple days now and we both like it. Heavy chair not cheap or chintzy and also came with extra set of wheels.
This is not a good quality office chair. The handles are not symmetrical. After assembling one handle is tilted to the front while the other stays back. It is not comfortable and feels cheap. It is hard to put together. The instruction is ok but it is impossible to put in the last screw because it's deep inside the connector and has no space to even put in your hands. I would suggest to stay away from this chair.
The chair was easy to assemble and is comfortable. Adjustable lumbar pressure would make it a 5 star product! The staff at the Branson Staples definitely need training and proper supervision!
We ordered two of these for the office and will be ordering more. These chairs were simple to assemble and are very comfortable so long as you pay attention to how close you screw in the arms of the chair. Too tight and it does feel cramped. These chairs look and feel great.