We ordered seven of these for our office when they were on deep discount after thanksgiving. A couple of parts were damaged during shipping and the manufacturer sent replacement parts with no questions asked. Putting them together was easy enough but it was apparent that the components were pretty cheap. However the chairs seem to be very comfortable and sturdy with multiple adjustments that are usually not found at this price point. Would recommend.
I got this for my wife for our home office. She says that she loves how her body feels stable and supported in it. She says she feels she could sit for hours in the chair and feel o.k. Also as compared to office chairs she's sat in in the past the lever adjustments are very easy to use.