Customer reviews from Staples
Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Average customer rating
4.3
(4,095 Reviews)
Rating breakdown 4,095 reviews
5 Stars
2,378
4 Stars
1,019
3 Stars
298
2 Stars
173
1 Star
227
94%of customers recommend this product.
(
16 out of
17)
Customer Reviews for Staples - Carder Ergonomic Fabric Swivel Computer and Desk Chair (24115-CC) - Black
Customer Rating
1
Painful piece of garbage
on October 12, 2021
Posted by: Natasha K.
I bought this as a replacement for what looked to be the exact same chair I got from Staples 12 years ago that was comfortable and much liked until it suddenly collapsed underneath me a few days ago—the hydraulic lift suddenly gave out for good. Since I couldn’t come to the store I bought this online figuring it would be similar enough to my old chair. Unfortunately superficial resemblances aside it’s nothing like the old chair. I literally can’t sit on this piece of garbage for five minutes without being in pain. There is no way to make this chair comfortable no matter how I adjust it. There is a design flaw with the seat back on this new one—you can’t adjust it up or down. So the lumbar support doesn’t sit where it should. It’s painful and digs into my back. The seat itself isn’t as deep as the last one. There is no support for my legs and the front edge digs into my thighs. The material on the mesh seat back has changed too. It is now a weird sticky material that feels like it’s going to start disintegrating in a few years. I desperately needed a work chair. I just spent almost $200 on something that is basically fit for nothing but a trip to the landfill. It’s that miserable. I really don’t understand all the positive reviews for this horrible piece of garbage. What a disappointing and frustrating experience buying this chair has been!
Written by a customer while visiting Staples
Posted by: KATHI K.
Verified Purchase:Yes
These chairs are very comfortable with many adjustments fir the perfect fit
Written by a customer while visiting Staples
Posted by: Logan L.
Verified Purchase:Yes
I think this is a great home office chair. It's easy to assemble and very comfortable with several useful adjustment features. I'm disappointed to report that the air cylinder began leaking after only 9 months of relatively light use. Now I need to look into finding a replacement. Bummer.
Written by a customer while visiting Staples
Posted by: JO S.
Verified Purchase:Yes
I would give it 5 stars but it was hard to adjust. I suspect that it would be easier for a larger person (I am 5 feet tall and 120 pounds.) but couldn't get it to lean back until my husband pulled on it from the back while I sat in it. Now that it's adjusted it is very comfortable.
Written by a customer while visiting Staples
Posted by: D E.
Verified Purchase:Yes
i bought the chair for me but my husband liked it more.
Written by a customer while visiting Staples
Posted by: StephC
Verified Purchase:Yes
The chair will not stay at the height you adjust it. The back wobbles and there isn't really a great way to adjust it to your needs... Will not buy this chair again!
Written by a customer while visiting Staples
Posted by: Dani
Verified Purchase:Yes
I never tried this chair out at the store it was a blind buy online. I set the chair up and sat in it for online school. It was so uncomfortable and the mesh where your bottom goes is really abrasive. If you have shaved legs it will really make your legs red and raw if you sit and move around for long periods of time. Also I’m not sure if it was an assembly issue or manufacturing but the seat is slightly sloping downward so you need to use your leg muscles to keep yourself upright.
Written by a customer while visiting Staples
Posted by: JOHN P.
Verified Purchase:Yes
The chair is as described. Seat is firm. Instructions to install the seat back with retention pin is lacking. Sensible adjustments to raise and lower chair. Adjustment for seat tilt is crude. It is quite a chore to assemble but the instructions are straightforward except for the seatback pin.
Written by a customer while visiting Staples