I bought this as a replacement for what looked to be the exact same chair I got from Staples 12 years ago that was comfortable and much liked until it suddenly collapsed underneath me a few days ago—the hydraulic lift suddenly gave out for good. Since I couldn’t come to the store I bought this online figuring it would be similar enough to my old chair. Unfortunately superficial resemblances aside it’s nothing like the old chair. I literally can’t sit on this piece of garbage for five minutes without being in pain. There is no way to make this chair comfortable no matter how I adjust it. There is a design flaw with the seat back on this new one—you can’t adjust it up or down. So the lumbar support doesn’t sit where it should. It’s painful and digs into my back. The seat itself isn’t as deep as the last one. There is no support for my legs and the front edge digs into my thighs. The material on the mesh seat back has changed too. It is now a weird sticky material that feels like it’s going to start disintegrating in a few years. I desperately needed a work chair. I just spent almost $200 on something that is basically fit for nothing but a trip to the landfill. It’s that miserable. I really don’t understand all the positive reviews for this horrible piece of garbage. What a disappointing and frustrating experience buying this chair has been!
I think this is a great home office chair. It's easy to assemble and very comfortable with several useful adjustment features. I'm disappointed to report that the air cylinder began leaking after only 9 months of relatively light use. Now I need to look into finding a replacement. Bummer.
I would give it 5 stars but it was hard to adjust. I suspect that it would be easier for a larger person (I am 5 feet tall and 120 pounds.) but couldn't get it to lean back until my husband pulled on it from the back while I sat in it. Now that it's adjusted it is very comfortable.