Out of the box the back frame was split apart at the top.At my request Staples allowed me to keep the lower portion with the seat and 5-star base since I had already since I had already assembled it. I returned the broken back portion to the store and they gave me a new one.
I like this chair so far. You can tilt the seat and it will make your spine straighten out and seems sturdy. I had been having back pain in my other chair and this seems to be helping a lot.
I've only had this chair for 40 days and the seat is already worn. I decided to purchase it based on the high review rating and low cost. I guess you get what you pay for.
Very nice and comfortable. Great price. Perfect chair for my home office and I use it for many hours every day. I’m going back to Staples to buy a second one for my wife's home office. Enough said.
Overall solid chair. Seat cushion is not the most comfortable. Adjustment levers do not seem to make a big difference in the overall position of the chair.
Not supporting the back at all. The built in lumbar is not adjustable and very small. It hurts my back tremendously. It is a waste of money. Can not be used more than 1 hour. Will not recommend and will charity it !!